Senior Incident Response Lead, IDEXX
Cybersecurity Infosec
Veterinary diagnostics and cloud veterinary software
Be an early applicant
Veterinary diagnostics and cloud veterinary software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To enhance the health and well-being of pets, people, and livestock.
Role
Who you are
- 7+ years of hands-on incident response experience
- 3+ years leading IR teams and/or programs
- Demonstrated expertise with IR tools and frameworks
- Strong forensics and malware analysis capabilities
- Experience with enterprise security technologies
- Relevant security certifications (e.g., GCIH, GCFA, CISSP)
- Deep understanding of network security architecture and protocols (TCP/IP, DNS, etc.)
- Communicate effectively with technical and non-technical stakeholders
- Expertise in intrusion detection methodologies and techniques
- This position requires availability for on-call incident response duties and the ability to work extended hours during active security incidents
- Knowledge of system administration and hardening techniques
- Strong background in malware analysis and containment
- Understanding of cloud service models and their IR implications
- Proficiency with security event correlation tools
- Expertise in various attack classes, stages, and methodologies
- Knowledge of vulnerability types and associated attacks
- Core Competencies: Incident Management, Computer Forensics, Threat Analysis, Business Continuity, Computer Network Defense, Infrastructure Design, Vulnerability Assessment, System Administration, Information Systems/Network Security
What the job involves
- Within Cybersecurity at IDEXX, the Senior Incident Response Lead serves as the organization's primary technical escalation point for security incidents and leads the enterprise-wide incident response strategy
- This role combines advanced incident response capabilities, threat detection expertise, and team leadership to protect organizational assets and maintain security resilience.
- Incident Response Leadership:
- Serve as top-tier technical escalation resource for Security Operations during incident investigation and response
- Direct complex forensic investigations and evidence collection according to forensically sound procedures
- Coordinate with Legal and Privacy teams on regulatory compliance reporting requirements
- Perform damage assessments and guide mitigation strategies
- Manage relationships with the Security Operations Center (SOC) provider, ensuring comprehensive logging and alerting coverage across the IDEXX environment
- Threat Detection & Analysis:
- Lead proactive threat hunting program development and execution with quarterly reporting to the CISO on emerging threats, identified detection and response gaps, and proposed remediation options
- Monitor external threat intelligence sources to maintain current threat landscape awareness
- Coordinate purple team exercises to evaluate threat vectors and response capabilities
- Analyze network alerts and security events to determine root causes and attack patterns
- Process & Program Development:
- Develop and maintain IR playbooks and standard operating procedures. Create and lead IR tabletop exercises based on NIST SP 800-61 guidelines. Define incident categories, response procedures, and timeline requirements. Support business continuity and disaster recovery planning
- Documentation & Reporting:
- Write and publish after-action reviews and incident reports. Present IR metrics and KPIs to executive leadership. Maintain current documentation of IR procedures and playbooks
- Leadership & Communication:
- Mentor and guide security team members. Coordinate with enterprise-wide cyber defense technicians. Drive risk mitigation strategies across business units. Build and maintain relationships with key security partners
Our take
IDEXX was founded in 1983 to run diagnostics for Veterinary Practices of all sizes. Some of its software products include Cornerstone, Ezyvet, Neo, VetConnect PLUS, and more. It also provides solutions for livestock, poultry and water testing.
The global veterinary practice management software market, characterized by increasing awareness of animal health across the globe, is expected to reach over USD 1.59 billion by 2030.
IDEXX continues to develop innovative products such as its most recent Vello, a pet owner engagement software. This engagement platform tackles the age-old problem of communication clarity between veterinary professionals and customers. IDEXX's broad product range and generous funding rounds exemplify its place as a leader in the veterinary software market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work From Home Opportunities
- Contribution To Pension plan
- Medical Insurance
- Life Insurance
- Annual Leave
- Virgin pulse
- Maternity and Paid Parental Leave
- 24/7 Employee Assistance Programme
- Pet Insurance Plan
Company values
- Achieve and sustain market leadership
- Exceed the expectations of customers
- Empower and reward our employees
- Innovate with intelligence
- Cultivate entrepreneurial spirit
- Contribute to our communities
Company HQ
Westbrook, ME
Articles
Leadership
Jay Mazelsky
(CEO (Not Founder))Currently Board Member at Dentsply Sirona. Previously Senior Vice President at Philips Healthcare and worked at Hewlett Packard between 1988 and 2001.
Diversity, Equity & Inclusion at IDEXX
- IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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