Senior Sales Engineer, Pendo

• You must have a proven track record of selling technical solutions to both executive and technical buyers in large enterprises
• Successful SEs at Pendo have both a strong technical and business acumen, and can manage deals involving multiple stakeholders
• Curiosity, credibility and integrity are defining characteristics for success in this role
• We have a “win as a team” sales mentality where everyone works together towards a common objective
• We are metrics driven, we hold ourselves to a high level of accountability, we believe in rewarding top performers, and we celebrate our successes!
• 5+ years in a customer facing role selling to large enterprises and Fortune 500 accounts, of which 3+ years specific to pre-sales experience
• Experience / familiarity working on teams using the MEDDICC (or similar) framework
• Hands-on experience working with/troubleshooting web (HTML, CSS, Javascript, REST APIs) or mobile technologies either in a customer-focused role or as a developer
• Excellent presentation and product demonstration skills adaptable to both executives and technical buyers
• Willingness to travel
• Bachelor’s degree in a related field

Desirable

• As an Enterprise Sales Engineer, you will play a critical role as a technical expert on our sales team, aligning Pendo’s solutions to customers’ business challenges
• You will work closely with our account executives to demonstrate the value of Pendo’s platform through discovery of customers’ underlying challenges and pain, navigating their technical and business requirements
• Crafting and leading tailored presentations, guiding the evaluation process to a successful technical win and setting customers up for long term success and value
• You'll collaborate with Account Executives to identify pain and challenges in a customers’ business related to software adoption and analytics
• Craft and deliver sales presentations & demonstrations that show how Pendo can uniquely addresses a customers’ needs and deliver value
• Scope and execute proof of concept evaluations - gathering technical requirements, defining success criteria, guiding installation and conducting hands-on workshops and trainings
• Address prospects technical questions on Pendo’s technology, installation, security and data privacy
• Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and setting up customers for success
• Collaborate cross functionally with product, engineering, customer success and others to gather customer feedback and escalate deal-blocking issues
• Respond to RFI/RFP/Security documentation requests