Senior Digital Product Manager, Pinter

£65-75k

Mid and Senior level

London

3-5 days a week in office (Euston, London)

Extraordinary beer experiences

Posted today

Extraordinary beer experiences

21-100 employees

B2CRetailMarketplaceSustainabilityFoodConsumer GoodseCommerce

Posted today

£65-75k

Mid and Senior level

London

3-5 days a week in office (Euston, London)

21-100 employees

B2CRetailMarketplaceSustainabilityFoodConsumer GoodseCommerce

Company mission

To build an innovative, sustainable and social world of fresh beer.

Job

Company

Role

Who you are

5+ years in digital product roles, with proven success in DTC, subscription, or retention-heavy businesses
Proven ability to drive growth through customer-centric product thinking
Strong track record across the full product lifecycle: acquisition, onboarding, engagement, retention
Experience using customer research to inform roadmap decisions
Hands-on skills in writing user stories, creating wireframes, and prototyping
Deep understanding of CX and UX principles, with a bias toward execution
Comfortable navigating ambiguity, with strong prioritization and trade-off skills
Fluent in data – comfortable analysing data, designing dashboards, cohort analysis and experimentation methodology
Familiarity with tools like Shopify, Klaviyo, Segment/Snowplow, Amplitude, Figma, Jira
Understanding of software development principles and architectural awareness
Confident communicator and collaborator with cross-functional leadership experience
HOWEVER, we truly mean that these are IDEAL features that we are looking for and in no way are we only going to consider people who fulfil every single requirement to the maximum level. Research suggests that at this point up to 60% of those identifying as women or under-represented folks might have talked themselves out of applying. But here’s the thing, you don’t have to check every box and we are serious about the growth and development of all those who join us. So please - introduce yourself and let us know about you!

What the job involves

Own the customer journey – From first touch to loyal subscriber, design and optimize every digital interaction across web, app, email, and more
Drive the digital product strategy – Build and execute a roadmap across acquisition, onboarding, retention, loyalty, and engagement
Use LTV/CAC as your compass – Optimize every initiative to improve customer lifetime value and payback on acquisition
Improve acquisition metrics – Increase conversion of higher-value customers and grow AOV by designing compelling propositions and funnel flows
Improve retention metrics – Reduce churn, increase product usage, and drive NPS by solving core customer problems
Advocate for the customer – Run qualitative and quantitative research to uncover friction points, motivations, and unmet needs
Deliver impactful product experiences – Write clear specs, prioritize ruthlessly, and guide cross-functional teams from concept to release
Design and prototype – Use Figma or similar tools to visualize ideas and test concepts
Partner across the business – Work closely with marketing, CRM, and brand teams to deliver consistent, compelling experiences across all channels
Turn insights into action – Use our data platform and behavioral machine learning to power personalization, recommendations, and decision making processes
Own performance – Drive KPIs including CAC, LTV, retention, NPS, onboarding success, and more
Optimize lifecycle touchpoints – Design CRM and app-based flows to drive engagement, retention, and reactivation
Experiment at the top of the funnel – Collaborate with growth marketing on value propositions, offers, and landing pages that improve conversion and lower CAC
Create interfaces for higher-value propositions and experiences – Develop differentiated features and journeys that unlock premium value and increase customer lifetime value
Own the interface between product and marketing systems – Ensure seamless integration and collaboration between our digital products and platforms like Meta, Google and Klaviyo

Application process

1. Apply with your profile
2. Interview with Manager

Salary benchmarks

Our take

According to Pinter, fresh beer tastes best because beer's quality tends to deteriorate as it ages. Beer in bottles and cans is often packaged months before clients buy it, hence it's impossible for beer-lovers to enjoy a high-quality beer in the comfort of their homes. Pinter is setting out to change this by helping people enjoy fresh beers at home.

Pinter's one-of-a-kind product, the 'Pinter', is the first device to make beer at home. What's more, the company aims to make the process seamless, intuitive, and fun: customers only need to purchase the Pinter, add the hand-crafted Fresh Press, fill it with water and brew, and in just a couple of days they can obtain high-quality affordable fresh beer.