Head of Partner Success Management, Coupa
$261.8-308k
Business spending management platform
Job no longer available
Business spending management platform
1001+ employees
Job no longer available
$261.8-308k
1001+ employees
Company mission
To provide a clear idea of business value for clients.
Role
Who you are
- Bachelor's degree in business, marketing, or a related field; MBA or equivalent preferred
- Years of experience in partner management, channel sales, or a related role in the software industry, with a proven track record of driving partner success and revenue growth
- Strong leadership skills with the ability to inspire and motivate teams to achieve ambitious goals
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with partners and internal stakeholders
- Strategic thinker with a data-driven approach to decision-making and problem-solving
- Ability to thrive in a fast-paced and dynamic environment, with a strong sense of urgency and accountability
- Willingness to travel globally as needed
- If you're passionate about building strong relationships, driving growth, and making a meaningful impact, we'd love to hear from you!
What the job involves
- We are seeking a dynamic and experienced individual to join our team as the Global Head of Partner Success Management
- This role will be pivotal in driving the success of our partnerships and developing new channel partners, through which we intend to drive increased global revenue
- The role is key to ensuring that our partners achieve their goals and maximize the value of our products and services, helping the end customers to realise the value from their Coupa investments
- Develop and execute a comprehensive partner success management strategy to drive mutual growth and success for both the company and its partners
- Build and lead a high-performing global team of Partner Success Managers, providing mentorship, guidance, and support to ensure their success
- Establish strong relationships with key partners at all levels of the organization, from executives to operational teams, to understand their needs and challenges
- Collaborate cross-functionally with sales, product, marketing, and other teams to align partner success initiatives with overall business objectives
- Define and track key performance indicators (KPIs) to measure the effectiveness of partner success initiatives and drive continuous improvement
- Develop and deliver training programs and resources to enable partners to effectively sell, implement, and support our products and services
- Act as a trusted advisor to partners, providing strategic guidance, best practices, and insights to help them achieve their business objectives
- Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities for partnership and growth
- Represent the company at industry events, conferences, and partner meetings to promote our brand and strengthen relationships with key partners
- Drive initiatives to expand and diversify our partner ecosystem, including recruiting and onboarding new partners as needed
Our take
In 2006, Noah Eisner co-founded Coupa with Ravi Thakur, two fintech start-up specialists, as a provider of business spending management (BSM) services. Coupa has grown into its niche with a comprehensive platform that enables companies to gain greater control over their spending, supply networks, chain optimisation, liquidity management and payment solutions.
Coupa has been recognised as a leading brand in third-party risk management (TPRM). Using artificial intelligence software, its TPRM software takes data from hundreds of sources and generates risk flags across the entire platform, informing the user’s processing decisions.
TPRM integrates into Coupa’s business spending management systems to provide one comprehensive platform, a feat that gives it a definitive edge when it comes to secure management of company funds. Acquired in early 2023 by Thoma Bravo, Coupa is a company to watch, as progress in AI software could open opportunities for greater software automation on its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2015
$80m
SERIES G
Mar 2014
$40m
SERIES F
Total funding: $169m
Company benefits
- Employee stock purchase program
- Health benefits for employees and their families
- Retirement and savings plans
- Flexible work environment
Company HQ
Town Center, Foster City, CA
Leadership
Leagh Turner
(CEO & Board Of Directors)Previously on the Board of Directors at Plan International Canada, was the Co-CEO of Ceridian and was COO at SAP.
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