UX Researcher, Kikoff

• We are looking for a scrappy and resourceful User Experience Researcher to join our fast-moving team
• Hands-on experience conducting user research in industry (not just academia)
• Strong working knowledge in qualitative and quantitative research methods
• Strong storytelling and communication skills—you can distill complex findings into crisp insights that drive actions
• Comfortable working lean and fast in a startup environment, with incomplete data and evolving priorities

Desirable

• In this role, you will work side by side with product managers, designers, and engineers to uncover what really matters to our customers - fast
• Your research will directly shape how we build and iterate, ensuring our products deliver true value to customers
• This is a 3-month contract role with the potential to make an outsized impact on both product direction and customer experience, and may lead to either extended contract or a full-time role depending on performance
• Run lean, high-impact studies using both qualitative and quantitative methods (e.g., interviews, usability testing, surveys, analytics, etc.)
• Get scrappy with data—dig into Amplitude, session replays, and other signals to surface friction points and opportunities in critical user journeys
• Turn insights into actions by synthesizing findings into sharp, digestible recommendations that drive product decisions
• Partner closely with design and product teams to move quickly from insight → design → test → iterate
• Champion the user by bringing their voice into product conversations
• Help shape our research toolkit and playbook as we scale, introducing scrappy best practices that work for a fast-moving startup