Senior Cyber Security Analyst, HUMAN
Customer Operations
$90-130k
+ On-target bonus and/or incentives
3 days a week in office
Bot mitigation & fraud detection platform
Be an early applicant
Bot mitigation & fraud detection platform
201-500 employees
Be an early applicant
$90-130k
+ On-target bonus and/or incentives
3 days a week in office
201-500 employees
Company mission
Human Security's mission is to protect the heart of the internet by disrupting the economics of cybercrime.
Role
Who you are
- An effective communicator, with polished written communication skills being essential for customer-facing duties
- Analytical mindset and data driven decision making
- Passionate about data, security, and customer service
- 3-5 years experience in a cybersecurity role, ideally supporting external customers in threat detection and response
- Hands-on experience with data analysis of large and complex data sets (data manipulation, statistical analysis, conclusions, etc.)
- Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.)
- Understanding of the cybersecurity threat landscape
- SQL Proficiency
- B.A/B.S in related domains
What the job involves
- Come join us in the battle against bad bots and web threats!
- We are looking for driven and talented employees to work as Security Operation Analyst on our Customer Operations team
- As part of our leading team fighting off cybercriminals, you’ll be working side by side with customers, analyzing their traffic, and cleaning up the internet from bad bots
- This hybrid position is based out of HUMAN's offices New York, NY, and requires the following schedule in support of a 24/7 customer delivery operation --
- This position requires a commitment to be actively engaged on-screen for 6 hours, three days per week
- One night shift per week will be scheduled, with specific timing determined upon hire or based on team needs
- Two weekend shifts per month are required, with scheduling coordinated based on team and project needs
- Outside of these core commitments, the remaining hours are flexible, allowing you to structure your time as long as project goals are met
- Analyze customers’ traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL)
- Support customers (Tier 2) in real-time and provide professional technical responses
- Work side by side with customers providing insightful incident reports
- Communicate with global customers and provide quick responses and resolutions
- Work cross-functionally with RnD and Research teams to optimize HUMAN Security’s ability to detect and mitigate real-time Cyber Attacks
- Design, plan and implement projects and automation for internal use
- Hold shifts as part of the job (including weekend shifts)
Our take
HUMAN develops threat intelligence software to detect and nullify online bots imitating humans. The company has been in operation since 2011, but was originally known as White Ops until Goldman Sachs acquired it in 2020.
It’s estimated that enterprises lose around 5% of their annual online revenue because of bot fraud, which makes up a vast majority of all internet attacks. Skyrocketing bot traffic online since 2020 has led to a massive uptick in demand for services like HUMAN's, and the company now counts the likes of Adobe and Yahoo as customers.
HUMAN has established itself as a leader in its market, operating on five continents. With the Goldman Sachs acquisition and strong funding at its back, the company is showing no signs of slowing down. It has continued to bolster its position by merging with web app safeguarding business PerimeterX, as well as acquiring anti-malvertising leader clean.io. In 2024 it announced a string of new leadership hires amidst accelerated investment in the public sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$50m
GROWTH EQUITY VC
Jan 2022
$100m
GROWTH EQUITY VC
Total funding: $181m
Company benefits
- Unlimited PTO
- HUMAN Days - full days off for the whole company so Humans can recharge
- Equity in the company
- Work from anywhere, anytime
Company values
- Put Humans First: Serving the needs of our customers, partners and colleagues is core to protecting the integrity of the internet. Stay humble and deliver value
- Be A Hacker: All our Humans are hackers in their own right. If you have an idea, move forward with it despite the obstacles ahead. Unblock yourself, and dive into your potential
- Win as a Team: Be an exceptional teammate. We’re stronger together. Collaborate often and with intention - whether across departments or oceans
- Create Tau: If there’s a better way of doing something, make it happen. Empower others to do the same by being a bridge-builder and a toolmaker. That’s what makes us good at what we do
- Own It: Take accountability. Own it when things don’t turn out as planned, and remember to learn along the way. It’s all part of being human
- Be Good: Safeguarding the internet means using your skills and privilege responsibly to enact change. Take those skills and extend a hand wherever you go. When you can, tip the balance of the world in favor of good
Company HQ
New York City, New York, USA
Articles
Leadership
Tamer Hassan
(Executive Chairman)Former pilot & officer in the United States Air Force. Founder & former CEO at big data analytics company, Compel Data Technologies.
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