Customer Marketing Manager, Okta

$123-185k

OTE

This range is based on California, Colorado, New York, and Washington market data, and may vary in other locations

Mid and Senior level

Chicago

Management platform securing resources from cloud to ground

Be an early applicant

Management platform securing resources from cloud to ground

1001+ employees

B2BSecurityInternal toolsSaaSIdentity

Be an early applicant

$123-185k

OTE

This range is based on California, Colorado, New York, and Washington market data, and may vary in other locations

Mid and Senior level

Chicago

1001+ employees

B2BSecurityInternal toolsSaaSIdentity

Company mission

To improve the connections between people and tools to make companies more productive and secure.

Job

Company

Role

Who you are

We are looking for a self-starter with strong collaboration and communication skills who thrives in cross-functional teams and can develop customer-centric programs that drive impact
The ideal candidate will personalize programs by persona, have proven experience in customer marketing and/or executive programs, and is comfortable presenting to senior leadership
We need a proven and experienced team player with big ideas and results
They must be flexible with change and comfortable in a fast-paced environment
This is a highly visible role with exposure to leadership across the company as well as top customers and accounts
Experience in B2B tech marketing
Experience in customer marketing/advocacy and/or executive programs
Strong written and verbal communication skills
Ability to manage multiple projects and deadlines in a fast-paced, high-growth environment
Must be experienced in managing and cultivating customer relationships

What the job involves

Okta is seeking a Manager to join the Customer & Executive Marketing team
This role will drive consistency across CxO programs, Customer Advisory Boards (CABs), executive roundtables, and more
This person will work closely with stakeholders (strategic events, sales, marketing, etc.) to drive the strategy and execution of executive programs, ensure alignment with the business, and strengthen customer relationships
This role is high-profile, with exposure to executives across Okta and our top customer accounts
Own a strategic function within customer marketing, collaborating with various internal teams to deliver and amplify impactful customer marketing partnerships
Build a robust customer advocacy pipeline that aligns with Okta’s marketing priorities and develop an effective recruitment and request fulfillment process
Manage multiple customer relationships and oversee the full content production process across various teams (events, PR, AR, PMM, Brand etc.) to ensure timely delivery
Connect with account teams to capture a customer’s story, building briefs that contribute to the team’s global customer marketing repository
Track cross-functional activation requests and report out metrics and KPI’s
Occasional travel required to support Okta-owned events and programs

Our take

Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.

The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. They aim to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.

Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

19% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.6)

Company

Funding (last 2 of 7 rounds)

Sep 2015

$75m

SERIES F

Jun 2014

$75m

SERIES E

Total funding: $229.3m

Company benefits

Work from home opportunities
Health + Wellness
Financial Benefits
Pay + Incentives
Time Off
Everyday Living
Resources

Company HQ

The East Cut, San Francisco, CA

Leadership

Todd McKinnon

(CEO)

VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.

Frederic Kerrest

(Vice Chairman)

Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.

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