Principal Inbound Product Manager, ServiceNow
Platform Workflow Automation
$142.7-249.8k
+ Equity when applicable + Variable/Incentive compensation
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$142.7-249.8k
+ Equity when applicable + Variable/Incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- We’re looking for an experienced Staff Product Manager that wants to seamlessly connect organizations across the enterprise on a no code platform
- 8+ years experience as a Product Manager
- Experience with low-code workflow automation products
- Experience with business process management and digital process automation technology
- The ability to make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible
- Comfortable delivering product presentations to large audiences
- Proven ability to execute to plan and getting things done
- Must enjoy working in a highly collaborative environment
- Must be able to travel approximately 15%
- Priori experience with GenAI products and capabilities
- Prior experience working with ServiceNow development
- Process architecture background or relevant experience
- Experience with Six Sigma, Program Management, Lean or other process methodology focusing on improving processes
- Strong presentation skills and public speaking experience
- Scrum Master or Scrum Product Owner certification preferred
What the job involves
- The Now Platform is our modern Platform-as-a-Service (PaaS) that not only powers every ServiceNow delivered application, but also allows customers to create their own custom application and integration solutions
- As part of the ServiceNow Platform team, you will partner closely with Design, Engineering and other PM leaders to define and build the capabilities that will power the next generation of the ServiceNow platform
- Success means happy and productive customers, and a vibrant ecosystem of 3rd party developers who are able to build delightful user experiences on the NOW platform
- This is a special opportunity to be part of the team that is defining and driving the cutting edge of the ServiceNow workflow automation capabilities, by creating new and compelling low-code and no-code experiences on the ServiceNow platform
- You will help define and mature the core platform products, your work will be highly visible and will improve the daily lives of millions of our customers
- Drive vision, roadmap, strategy and requirements that meet the needs of our enterprise customers
- Define low-code / no-code workflow features and capabilities, and define idea experiences required to unlock customer and business use cases
- Serve as an evangelist with internal stakeholders to develop and execute a cross-team strategy around data management, with emphasis on a holistic vision across multiple technologies for a broad set of use cases
- Be a voice of the customer and provide a business perspective on value during day-to-day development
- Be a visible product expert, sharing best practices both internally and with customers
- Collaborate with Product Marketing, Field enablement, Sales and User Learning to produce go-to-market materials and training documents
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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