AI Platform Engineer, Supermetrics
Data integration platform
Be an early applicant
Data integration platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make data analysis simpler, more productive and more connected.
Role
Who you are
- 3+ years of relevant experience building and shipping production automation systems, not just experimenting with tools
- REST API and webhook experience: you have integrated multiple third-party systems from scratch
- Hands-on experience with LLMs and prompt engineering
- SQL and data warehouse experience, BigQuery preferred
- Python scripting for automation and data tasks
- Experience building and maintaining automation pipelines in tools like n8n, Zapier or Make in production environments
- The ability to think in systems: you design for maintainability, not just functionality
- Comfort working in a fast-moving environment where tooling and patterns are still being established
What the job involves
- We are looking for an AI Platform Engineer to own the critical platform layer that powers our entire AI agent ecosystem
- In this high-impact role, you will design, build, and maintain the shared infrastructure (including data connections, monitoring, routing logic, and the central Agent Registry) ensuring every AI agent across sales, customer success, and support operates consistently, reliably, and at scale
- If you have a builder mindset and a passion for creating robust, maintainable systems that unlock organizational efficiency, this is your opportunity to define the future of automation within Supermetrics
- Build and maintain the shared infrastructure that all AI agents across GTM, CS and Support run on
- Own and maintain the Agent Registry: the master catalogue of every agent, what it does, who owns it and when it was last reviewed
- Ensure all agents connect to tools like Salesforce, Gainsight and Zendesk in a consistent and reliable way
- Set up and maintain observability, dashboards and logs so the team can see what agents are doing and catch issues fast
- Maintain data quality and write authority on the Golden Record in BigQuery
- Work with the GTM and CS AI Leads to onboard new agents onto the shared platform correctly
- Building and maintaining the event routing system that lets agents react to triggers — health score drops, renewals, stage changes — without being hardwired to each other
- Creating and maintaining shared functions used by multiple agents so updates are made once and fixed once
- Managing API changes from vendors and updating shared functions accordingly
- Building and maintaining the observability layer so every agent run is logged and queryable
- Managing the Agent Registry and keeping every agent assigned to an owner and scheduled for recurring review
- Translating business stakeholder needs into infrastructure decisions alongside the GTM and CS Leads
Our take
Helsinki-based Supermetrics is a data integration platform making it easy for marketers and business intelligence teams to analyse data from popular ad platforms such as Facebook, Google and Twitter and integrate them into their preferred analytics and data warehouse platforms.
Despite competition from companies such as Fivetran and Adverity, the company boasts an impressive client list, including Nestlé, Warner Bros., and L’Oréal. This is owed to its variety of products, such as Supermetrics for Google Sheets, Excel, and BigQuery.
Supermetrics' success is product-led, and due to the increase in demand for its offerings, the company witnessed a growth of 40% YoY in 2022. Going forward, the company is focused on continuing its strong growth path and hopes to at least double its turnover. It's also emphasising its presence in the US market as important and expects to grow fast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2020
$46.2m
SERIES B
Nov 2017
$4.1m
SERIES A
Total funding: $50.2m
Company benefits
- Health and wellness: We cover your healthcare costs, and you'll get a wellness allowance for things like sports, massage, and meditation.
- Equity & bonuses: All full-time Supermetrics employees are owners through equity. Everyone is also part of a personal bonus or commission plan.
- Flexible remote work: Enjoy working flexibly from home and in productive and uplifting office environments. Fully remote employees get a stipend to upgrade their home office.
- Generous paid time off: We take recharging from work seriously and encourage you to take all your leave. Paid parental leave is part of the package, too, of course.
- Personal learning stipend: We offer a personal learning budget to boost your professional growth.
- Excellent equipment: You’ll get a laptop, a phone with a plan, noise-canceling headphones, plus the ergonomic equipment you need for your work. And your wifi is on us, too.
- Stellar team events: We're known for our amazing team events, parties, and offsites. We also happily support employee-organized activities that bring teammates together.
Company HQ
Kluuvi, Helsinki, Uusimaa
Leadership
Mikael Thuneberg
(Co-Founder & Chairman of the Board)Experienced Researcher, having previously worked at 15/30 Research, Sulake, and T-Media. Also the founder and CEO of Automate Analytics.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 8 more jobs at Supermetrics