Senior Solutions Engineer, MURAL
DACH
More information about location
Digital workspace for visual collaboration
Be an early applicant
Digital workspace for visual collaboration
501-1000 employees
Be an early applicant
More information about location
501-1000 employees
Company mission
To inspire and connect imagination workers globally by providing teams the means, the methods, and the freedom to innovate from anywhere.
Role
Who you are
- 7+ years of experience in solutions/sales engineering and technical implementation
- Fluent (C1/C2 or native-level) German and professional-level English, with the ability to confidently lead discovery sessions, deliver product demonstrations, and manage technical, security, and compliance discussions in both languages
- Exceptional written communication skills with strong attention to detail, particularly when preparing technical documentation, RFP responses, and security questionnaires
- Deep understanding of how SaaS products are designed, built, and implemented, with experience advising customers on integrations and RESTful APIs
- Experience navigating enterprise security, compliance, and legal environments, including familiarity with regulatory frameworks such as GDPR and other data protection standards, and systems related to user lifecycle management, data retention, eDiscovery, auditing, and monitoring
What the job involves
- Every day, the Technical Solutions team at Mural makes sure that we're not just "built for the Enterprise" - we are "built for your Enterprise."
- Through skilled discovery, we aim to grasp the true underlying problems our customers face and design solutions that hit the mark the first time around, always keeping security and scalability in mind
- Our work is instrumental in driving mutual success for our customers and Mural
- However, we don't do it alone; we're part of an amazing, diverse, and fun, extended group including Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance
- You'll play a pivotal role in our team, working closely with our potential and existing customers
- You will excel in performing discovery, crafting creative and best-practice solutions that deliver immediate and future business value as our customers scale with us
- You'll be seen as a reliable source of knowledge, trusted by customers and colleagues alike
- Cultivate a deep understanding of our products to effectively tackle the unique and varied issues our customers may encounter
- Partner closely with Account Executives to perform business value oriented discovery
- Develop and deliver compelling product demonstrations that showcase business value and outcomes
- Establish deep and trusting relationships with crucial stakeholders (including senior leaders) at the customer's organization, particularly in IT, Procurement, Security, Legal, and Compliance
- Collaborate closely with cross-functional partners in Security & Compliance, Product Management, Engineering, and Legal to respond to RFPs and Security Questionnaires
Our take
Mural is a virtual collaboration platform that caters both to the increasing demand for visual work methods and the shift towards remote working. Functioning more like a team- or business-wide whiteboard than a chat room, it is part of a developing trend away from single-channel platforms like Slack and towards a more integrated collaborative workspace.
Founded in 2011, Mural is an early entrant in an increasingly crowded field which includes rivals such as Gather and Tandem. However, it stands out with the flexibility of its approach to multi-functional virtual spaces and range of integrations. This has allowed it to gather a large customer base in a diverse range of companies including IBM, Autodesk and SAP.
The company boasts strong development, securing multiple funding rounds early in its journey that grew its valuation beyond $2 billion. It has since successfully found a more mature direction through leadership changes and a rebrand, continue its growth in a new phase for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$50m
SERIES C
Aug 2020
$118m
SERIES B
Total funding: $216.8m
Company benefits
- Company equity
- Health insurance
- Fertility benefits
- MURALvida stipend
- Fully remote team
- Flexible time off
- Parental leave
- End of Year Closure
- Design thinking trainings
- MURAL free forever plan
Company HQ
Chinatown, San Francisco, CA
Leadership
Leigh-Margaret Stull
(CEO)Previously spent 13 years at CareerBuilder, in roles including CPO/CMO and COO. Former Innovation Advisor, Business Consultant and Change Management Leader.
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