Group Product Manager, Iterable

• We are seeking a customer-obsessed leader who combines technical depth, AI fluency, and sharp product instinct
• You should thrive in fast-paced environments, love solving complex user problems, and be equally comfortable diving deep into execution as you are setting long-term strategic vision
• 8+ years of progressive Product Management experience, with a minimum of 2+ years managing and leading Product Managers
• Proven experience as an Individual Contributor (IC) Product Manager for mobile and web product experiences
• Strong technical fluency, comfortable discussing APIs, SDKs, platform tradeoffs, and collaborating effectively with engineering teams
• Deep knowledge and demonstrable experience in content personalization and AI-driven user experiences
• Track record of shipping scalable, cross-platform features and delivering intuitive mobile UX and developer-facing tools (SDKs/APIs) in agile environments
• Excellent communication, storytelling, and collaboration skills with cross-functional teams, including Engineering, Design, Customer Success, and internal SMEs
• A bias for action, clarity, and delivering exceptional customer value
• Strong data analysis skills and proficiency in using data to drive decisions (e.g., SQL, Excel, Looker)
• Experience with user growth and engagement strategies
• Ability to work effectively across time zones and with diverse global teams in a shifting environment

Desirable

• As a Group Product Manager at Iterable, you will play a pivotal role in shaping the future of how our customers engage with billions of consumers worldwide
• This is a hybrid leadership position where you will both directly manage a high-performing, globally distributed team of Product Managers and serve as an individual contributor for our Channel App Experiences across mobile and web
• You will lead our Content Personalization & Channels portfolio, owning some of the most visible and impactful surfaces in Iterable
• This includes message channels, content delivery, and intelligent personalization powered by AI
• Your work will directly influence the end-to-end user experience across various content creation and channel experiences (email, push, in-app, SMS, WhatsApp, RCS, and more), building seamless, personalized journeys that empower our customers to connect meaningfully with their audiences
• Lead & Develop: Recruit, mentor, and coach a global team of Product Managers, fostering their growth and ensuring high performance across time zones (Lisbon, West Coast, East Coast)
• Strategic Ownership: Drive the comprehensive product strategy and roadmap for our Content Personalization & Channels portfolio, ensuring alignment with Iterable's vision and evolving customer needs
• Individual Contribution: Serve as an Individual Contributor (IC) for Channel App Experiences, overseeing product development for existing channels (SMS, Push, Social Messaging) and branching into new, strategic channels across mobile and web
• AI & Personalization Champion: Champion AI-powered personalization strategies that enhance relevance, user engagement, and drive meaningful outcomes for our customers
• Cross-Functional Collaboration: Partner closely with Design, Engineering, Customer Success, Sales, Marketing, and other Product teams to deliver intuitive UX, powerful APIs, scalable platform capabilities, and support adoption and business outcomes
• Customer & Market Insight: Deeply engage with customers and internal stakeholders to uncover pain points, surface insights, understand customer personas and use cases, and prioritize high-impact product features and enhancements
• Execution Excellence: Oversee the entire product development lifecycle, from concept and requirements definition (including user testing and data analysis) to launch and post-launch optimization, ensuring scalable and reliable solutions
• Industry Expertise: Research industry trends, including the SMS messaging landscape (delivery, compliance), to identify new product features and opportunities
• Leadership Contribution: Contribute to Iterable’s leadership culture through strong storytelling, serving as a voice of the customer, driving robust cross-organizational collaboration, modeling systems thinking, and delivering executional excellence