Senior Vice President of People & Culture, OpenTable
$300-320k
Salary dependent on location
Office located in Montgomery Street, San Francisco
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
$300-320k
Salary dependent on location
Office located in Montgomery Street, San Francisco
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- The ideal SVP of People & Culture blends pragmatism and drive with emotional intelligence and curiosity
- You’re a strong communicator who can switch between speaking to the executive team and the company at large—while inspiring both
- You approach challenges with professionalism, curiosity, and a dash of start-up scrappiness; you can judge when a process is working but are willing to start from scratch when it’s not
- And most importantly, you can serve as a leader, a partner, or a mentor when the need arises, and have the ability to recognize which role is needed at any given time
- Proven experience in a senior HR leadership role, preferably as a Chief People Officer or similar, with a mix of start-up and corporate experience preferred
- Experience advising executive teams using a data-driven approach
- The ability to run a tight ship from a budget and process perspective
- A mind for business and the ability to align HR strategies with the overarching objectives using data as your guide (must love numbers!)
- Genuine passion for improving employee experience and fostering a culture of continuous growth
- Someone who can navigate organizational change with ease
- Encyclopedic knowledge of employment laws and regulations in the US and international locations
- A real commitment to diversity, belonging, and inclusion with the record to back it up
What the job involves
- The SVP, People & Culture will arrive at an exciting point in OpenTable’s transformation and will work closely with the CEO and the rest of the executive leadership team to help steer the company into its next phase of ambitious growth from both a culture and business perspective
- Be the expert on all things HR-related who can provide recommendations and guidance to the executive leadership team
- Help us prepare for the future through succession planning, leadership development, employee recognition and rewards programs, and more
- Cultivate a culture that attracts and retains top talent, as well as keeps employees engaged and growing once they join OpenTable
- Supercharge our efforts to create an inclusive workplace by furthering diversity, belonging, and inclusion efforts
- Make sure HR operations run like a finely oiled machine (compensation, benefits, systems, budgets) and that OpenTable is compliance with local laws and regulations
- Work with our Booking Holdings’ sister brands to share knowledge and best practices
- Set an example of mentorship and employee growth in your own department that can flow to the rest of the company
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
People progressing
Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.
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