IT Operations Engineer, Vanta
$105-124k
Offers Equity
1-2 days a week in office
Automated compliance and security provider
Be an early applicant
Automated compliance and security provider
501-1000 employees
Be an early applicant
$105-124k
Offers Equity
1-2 days a week in office
501-1000 employees
Company mission
To secure the internet and protect consumer data.
Role
Who you are
- Communicate clearly and confidently, translating technical issues into approachable language
- Provide timely, thoughtful support with a strong focus on the end-user experience
- Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively
- Understand identity and access management best practices, ideally with experience using Okta
- Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)
- Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams
- Thrive in fast-paced, high-growth environments with shifting priorities
- Take initiative and operate effectively with minimal oversight
- Ability to work in our San Francisco office in a hybrid setting (1-2 days a week)
What the job involves
- We’re looking for an IT Operations Engineer to join us in San Francisco
- In this hybrid role (in-office one day per week), you’ll handle a wide range of responsibilities—from laptop provisioning and SaaS administration to office AV troubleshooting and support
- You’ll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service
- Provide timely, high-quality IT support to Vanta’ns in-office and remotely across time zones
- Handle onboarding and offboarding logistics, including account provisioning and hardware management
- Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office
- Administer SaaS tools such as Google Workspace and Okta
- Help manage macOS devices via Jamf and assist with security/compliance configurations
- Document workflows and improve IT processes for scale
- Participate in an on-call rotation for urgent support issues
- Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows
Our take
The security auditing process is usually very time-consuming, taking hours to complete, and it is often difficult for start-ups to invest time into such a process. Yet, the benefits of security accreditation are enormous, mainly as many such businesses are working globally and need ways to demonstrate security compliance to one another. Vanta works specifically with start-ups to help them complete and pass security audits such as SOC 2 and ISO 27001.
The company is a compliance portal and security monitoring platform that businesses use to assess their risk levels. Vanta carries out a pre-audit of a company's digital security and highlights areas that need to be worked on before a full analysis of all threats is carried out. Other businesses such as Datadog or PagerDuty offer similar security monitoring services, but Vanta monitors its customers throughout the year, allowing any issues to be identified and addressed early on.
Vanta has found a valuable cybersecurity niche within the giant SaaS market. Companies such as Lattice, Clubhouse, and Calm are all customers, demonstrating a growing trend for companies to manage their cybersecurity proactively, which Vanta should be able to take advantage of to further grow and develop into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2024
$150m
SERIES C
Sep 2022
$40m
SERIES B
Total funding: $353m
Company benefits
- Health & Wellness: Vanta values the health and well-being of our teammates and offers comprehensive medical, dental, and vision coverage for teammates and dependents. Vanta is excited to provide an additional range of benefits that holistically support your physical, emotional, and financial wellbeing
- Work Your Way: Enjoy a remote-first setup if you're in the US, or go hybrid at our international offices
- Paid Parental Leave: Industry competitive paid parental leave for all parents
- Time Away: Industry competitive and generous PTO policy
- 401K Plan: 401k matching contribution plan
Company HQ
Civic Center, San Francisco, CA
Leadership
Christina Cacioppo
(CEO)Worked in Investment at Union Square Ventures, before becoming a Professor at the School of Visual Arts. Co-founded Nebula Labs, and worked in Product Management at Dropbox.
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