Customer Growth Manager, Zen Educate
Chicago
$85-102k
OTE
3 days a week in office
Education recruitment platform
Open for applications
Education recruitment platform
201-500 employees
Open for applications
$85-102k
OTE
3 days a week in office
201-500 employees
Company mission
To make a positive impact and bring about meaningful change within the education recruitment sector.
Role
Who you are
- Top Performers: Startups are hard. We’re looking for relentless individuals with a proven track record of hitting/exceeding revenue targets
- Radical ownership: As a City Leader, you will need to wear many different hats in order to lead your team’s overall success and revenue growth. We’re looking for leaders who lean in and ask “What else is within my control to change?” when tackling problems and pursuing opportunities
- Mastery of managing a portfolio of customer accounts: At least 5 years in a Customer Success Manager or Account Manager role
- Passion for Education: Share our passion for positively impacting education
- Strong Bias to Action: Proven ability to act with urgency, and roll up your sleeves to do whatever is needed to get the job done
What the job involves
- Strategic leadership: Define your region's launch and growth strategy, setting and achieving ambitious revenue targets
- Define and set targets: Own the overall end-to-end delivery of a new city including planning, hiring, people management, launch, and everything in between
- Leading consistent revenue growth in your city: Own the strategy for how to achieve consistent month over month growth in your region
- Build a high performing team that gets better and better every single month:
- Your team of Account Managers are responsible for delighting schools, and increasing their usage of Zen Educate’s educators and software
- Build and coach this strong commercial team to continuously improve service levels and usage in a particular geography
- Collaborate with other teams critical to your city and team’s success:
- Work hand in hand with Product to build the features and function that your school districts and educators need
- Work closely with our Educator Onboarding team and Marketing to ensure you are onboarding the right number of educators at the right time to staff certain roles
- Problem solve with Compliance to ensure Zen is meeting the compliance requirements of your state, city, and districts
- Strategize with Sales to ensure we are launching in new districts within your city, and expanding revenue as a result
- Relationship Management: Foster strategic partnerships with education leaders and key district accounts
- Execution & Enablement: Own the execution and drive performance improvement of the logistics and operations of dispatching teachers and teaching assistants to work in schools by developing tools, processes, and systems
- Get your hands dirty: Like any true start-up, no two weeks will be the same and a general interest in ‘mucking in’ and just getting the job done is crucial
Our take
With UK schools under immense financial pressure, Zen Educate is providing a smarter approach to education staffing. Recruitment in schools often relies on inefficient and expensive practices. Zen Educate is focused on tackling the pain points in the industry and providing a way to ensure schools get the best teachers possible.
It provides an online platform as an alternative to recruitment agencies, which is the only online platform accredited by the UK's Department of Education, helping schools fill staffing needs quickly and cost-effectively. Schools using the platform have reportedly saved 20-30% on supply cover costs.
On top of this, the company has also raised significant funding to support acquisitions in the UK and the US, plus the expansion of its operations and offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2025
$17.7m
SERIES B
May 2024
$37m
SERIES B
Total funding: $103.6m
Company benefits
- Macbook and tech equipment provided
- Regular "lunch 'n' learns" every month on a range of topics
- Investment in your professional development
- Regular socials
- Ownership in the company
- Pension scheme
- Health benefits (Zen pays 75% of premiums) including vision and dental
Company values
- Commit to the mission- We commit to our mission, our customers, and our teams. We work hard because we care more
- Choose greatness over comfort- Greatness and comfort rarely coexist. We seek greatness. We understand success takes grit & determination so we seek colleagues that possess it
- Act like an owner- We all take responsibility for driving the company forward and making it a success. If we see something that could be better, we fix it. We offer stock options to all employees
- Help each other be better- Every person at Zen is someone we can respect and learn from
- A culture of trust- We hire people who are great at their jobs and we let them get on with it while being there to lend a hand when needed
- Challenge the status quo- We take action when we can see opportunities for improvement. We are in it to make our customers' lives better and to fix a broken system
- Embrace learning over perfection- We make decisions quickly and we don't hesitate. We may disagree with a decision, but we support the team and the mission by committing to it. We embrace making unknowable mistakes and learning from them
Company HQ
HQ, London
Articles
Leadership
Slava Kremerman
(Co-Founder & CEO)Previously a member of the Leadership Team at Nutmeg a FS startup, they also worked at Barclays and Aon.
Oren Cohen
(Co-Founder & Chief Customer Officer)Ran the UK office of Optimizely, a Silicon Valley tech company. Prior to this, they worked at G-STAT and Intel.
Salary benchmarks
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Diversity, Equity & Inclusion at Zen Educate
- At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all
- We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work
- We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team
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