Senior Program Manager, Grafana Labs
Demand Generation AI Prompt Engineering
$140-165k
+ equity
Organization monitoring, visualization and observability platform
Be an early applicant
Organization monitoring, visualization and observability platform
1001+ employees
Be an early applicant
$140-165k
+ equity
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- Proven program leadership: 5-7+ years of demand generation marketing experience and/or experience in a research-intensive, data-driven role. Must have experience with a project involving prompt engineering or a technical AI program, preferably in a marketing context
- Exceptional collaboration and communication skills: Ability to align diverse teams and clearly articulate the value of AI-driven solutions to non-technical audiences
- Expertise in AI tools and prompt engineering: Proficient experience designing and optimizing prompts, with exposure to large language models (LLMs) like OpenAI, Gemini, or similar
- Technical proficiency: Proficiency in SQL querying and using JSON for formatting and structuring data or prompts
- High sense of urgency: Thrives in fast-paced environments, with the ability to prioritize and execute complex projects under tight deadlines
- Mentorship experience: Demonstrated ability to train and enable others, fostering a culture of learning and innovation
What the job involves
- We’re looking for a Senior Program Manager to scale Grafana Labs’ AI-driven marketing initiatives
- In this role, you will drive the strategy and execution of AI programs, enabling our marketing team to operate smarter and more efficiently
- This is not a traditional program management role—this is your opportunity to shape the future of AI in demand generation
- We’re looking for someone who combines technical expertise with boundless curiosity and a drive to make an outsized impact
- If you thrive on challenges and have the vision to innovate where others hesitate, we want to hear from you
- Strategic program leadership: Define and drive the strategy for AI-powered marketing initiatives, aligning them with broader business objectives and ensuring measurable outcomes
- Prompt architecture input/design: Collaborate with our Marketing Operations team and other cross-functional stakeholders to define scalable and effective prompt architecture and performance management, setting the foundation for future AI marketing efforts
- Prompt testing and data analysis: Design and iterate on prompt strategies for AI-driven campaigns, analyzing performance data, trends, and hallucinations to maximize results. Shape the structure, tone, and clarity of AI-generated outputs to align with audience needs, ensuring actionable deliverables
- Cross-functional collaboration: Act as a key liaison between marketing, sales, and product teams to ensure AI tools and frameworks align with organizational goals
- Team enablement and mentoring: Train and mentor team members on AI tools and methodologies, fostering adoption and innovation across the marketing organization
- Innovation and thought leadership: Stay on the cutting edge of AI advancements and eagerly bring innovative ideas to elevate Grafana Labs’ demand generation strategies
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, FGrafana boasts over 21M active instances and approximately 10M users globally, with a customer base exceeding 2,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Fond Perks: Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company values
- Share openly and default to transparency
- Respectfully empowered
- OSS is in our DNA
- We keep our commitments
- Seek diverse perspectives
- Don't let perfect get in the way
- Help each other thrive
Company HQ
Financial District, New York, NY
Articles
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering axperience at PalVision and iiNet.
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