Program Management Director, Salesforce
Engineering Operations
$200.3-290.5k
More information about location
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$200.3-290.5k
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Love to wear multiple hats
- Builds relationships to make things happen
- Highly functional in an energizing environment
- Comfortable bending between the tactical and strategic
- Outstanding executive presence and communications professional
- A service-oriented-minded person who "Thinks Customer."
- Enjoy a hyper-transparent flow of information, conversation, and ideas
- 10+ years in an Operations or Program Mgmt role
- Bachelor's degree in Business Administration, Management, or a related field
- Enthusiastic team player with a proactive and can-do, problem-solving attitude
- Excellent analytical and problem-solving skills with a history of hands-on, detail orientation
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Ability to establish credibility and rapport with senior executives and team members
- Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment
- Ability to master technical subjects and technologies relevant to the role
- Proficiency in data analysis and report generation
- Attention to detail and ability to maintain accurate records
- Prior experience in an SaaS company is a strong advantage
- Knowledge of budget management and financial tracking
What the job involves
- As a Program Director/Snr Director within Engineering Operations you will be a key player in ensuring our engineering staff are successful both locally and globally
- Helping them stay connected to one another and to our Engineering org as a whole
- You will be an important voice within our broader management team, and a liason between the global Engineering teams
- You will oversee and actively participate in a variety of operational tasks, initiatives and global projects
- You will be an action-oriented leader who can spot what needs to be done, prioritize tasks for Engineering , and mobilize your group to accomplish our ever changing goals
- You will use your creative problem-solving abilities, and strong communication skills to succeed and expand not only your growth but the overall growth mindset of the team
- RTB Activities - (Run the Business) Work alongside Snr Leadership to prioritize and action on any programs, tasks, actions as needed
- Technical Data Mgmt - review and analyse technical metrics. Provide solutions and execution plans to leadership for improvements
- Budget Mgmt - Accountable for a variety of budgets, Infra, Program, Travel, Cost to Serve etc. Ability to forecast and deep dive into variances where needed
- Non Technical Data Management: Extract and analyze data, as well as generate reports for various operational initiatives within the team. e.g. headcount, location, budget, recruiting stats etc
- Productivity Initiatives - Work with our Productivity Council to identify and resolve blockers to developer productivity
- Headcount Mgmt - Collaborate with stakeholders to allocate headcount in accordance with business priorities, corporate ratios, locations etc
- Partnerships with Cross functional Stakeholders - Partner with key business stakeholders e.g. Finance, Recruiting, ES etc to ensure your are team are successful in each of these areas
- Workforce Location Strategy - Work with leadership and stakeholders to create, align and execute on our Engineering location strategy
- Offsites, All-Hands, Leadership Meetings - Create agendas, decks, facilitate leadership meetings as required
- Newsletters - Pull together content and create Newsletters as needed
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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