Senior Content Designer, Dropbox
$127.8-194.6k
Salary is dependent on location. Offers bonus program + RSUs
More information about location
Smart workspace company
Be an early applicant
Smart workspace company
1001+ employees
Be an early applicant
$127.8-194.6k
Salary is dependent on location. Offers bonus program + RSUs
More information about location
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- 7+ years of experience in content design or UX writing
- Experience working on or adjacent to AI-powered, automated, or conversational interfaces (i.e., prompts, generated content, assistants)
- Strong systems thinking: experience creating scalable frameworks like structured content, or design systems
- Ability to translate complex technical concepts into clear, human-centered communication
- Experience influencing product direction and collaborating deeply with design, product, and engineering partners
- Demonstrated ability to prioritize high-impact work in ambiguous, fast-evolving spaces
- A portfolio of work that shows both craft and systems thinking (please include this with your application)
Desirable
- Experience defining or scaling language systems for large, complex products
- Experience designing for AI interaction models (i.e., assistants or generative interfaces)
- Experience with content automation, structured content, or programmatic content generation
- Experience establishing governance models or quality frameworks for content at scale
- Strong track record of driving measurable impact through content design
What the job involves
- We're looking for a senior content designer to help define the future of communication in Dropbox. This role goes beyond UX writing: You'll shape how humans and AI interact across the product
- You'll drive content strategy, UX writing, and language systems for core Dropbox experiences, including AI-powered features used by millions of people every day
- Embedded within the Core Design team, you'll work closely with product designers, product managers, engineers, and researchers
- You'll also help establish the foundations for content at scale: reusable frameworks, governance models, and systems that ensure quality across web, mobile, and desktop as Dropbox evolves
- Define how Dropbox communicates across human- and AI-generated experiences, setting the standard for clarity, tone, and trust
- Design prompt frameworks, response patterns, and interaction models that power AI features
- Build reusable language systems and content architecture that support high-quality content at scale
- Establish content governance for AI-generated experiences to ensure consistency, accuracy, and privacy
- Partner with product design to shape mental models, flows, and information architecture
- Use data, research, and experimentation to continuously improve content performance and system outputs
- Collaborate closely with designers, engineers, product managers, researchers, and product marketing managers
- Raise the bar for content design by contributing to team-wide systems, critiques, and craft evolution
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.4m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
- Start building a successful 401K retirement plan with our dollar for dollar contribution match, up to $1,500 per quarter to a maximum of $6,000 per calendar year
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(Co-Founder)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(Co-Founder & CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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