Global Sales Development Director, Red Points

• Excellent communication skills for effective internal and external communication
• Strong work ethic, willing to put in extra effort and time to achieve goals
• Thoughtful listener, able to think before acting and make well-informed decisions
• Capable of leading with appreciation and respect, fostering a supportive environment
• Genuine passion for people and supporting their professional growth
• Proactive problem-solving attitude, focused on fixing and preventing issues
• Strong written skills for creating structured outbound prospecting material
• Ability to create and coach on phone prospecting pitches and scripts
• Experience in developing onboarding and continuous training plans
• Proficiency with outreach/multi-touch Sales Cadences
• Strong understanding of Salesforce, including creating and customizing views and dashboards
• Knowledgeable about sales pipeline management and accurate forecasting
• Familiarity with sales enablement tools like SalesLoft and/or Outreach
• Ability to troubleshoot and analyse data using Microsoft Excel, including pivot tables
• Bachelor's degree from a 4-year institution
• Previous experience in SaaS/Software sales
• Minimum of 10+ years of SDR/Sales background
• At least 5+ years of managerial/Sales Leadership experience
• Direct experience with heavy prospecting and prospecting processes
• Strong expertise and coaching experience in prospecting across calling, email, and social selling

Desirable

• As the Global Sales Development Director, you will be responsible for leading Sales Development and Prospecting Operations on a global scale while supporting their managers
• Your main focus areas will include leading, inspiring, and motivating the Lead Generation team, driving operational excellence, and strategically aligning with the Sales Leadership team
• You will report directly to the CRO and play a critical role in building a high-performance culture, driving optimal strategies, and scaling the sales development plan to ensure a quality sales pipeline for our Account Executives
• Lead and inspire the global Prospecting and SDR teams with their respective managers, setting a high standard for prospecting activities and fostering a culture of excellence
• Coach, train, and support SDRs & Prospecting in their daily activities to ensure effective engagement and high performance
• Challenge the stereotypical SDR model and build something truly innovative and impactful
• Drive operational excellence by developing optimal strategies and processes across multi-technology platforms (CRM/Salesloft, etc.)
• Create and communicate reports that provide intelligent observations and actionable insights
• Seamlessly integrate into the Sales Leadership team, contributing strategically and culturally to the overall success of the organization
• Forecast and report weekly on teams activities and performance, providing insights for sales goal viability
• Identify individual strengths and areas for development within the team and provide relevant training and coaching
• Maintain high morale and a positive work environment in the team
• Contribute valuable insights and feedback to the overall sales strategy
• Consistently advocate for the team, bringing energy and excitement to the team