Staff Software Engineer, Twilio

• 8+ years of experience writing production-grade code in a modern programming language
• Experience as a technical leader mentoring and providing leadership to engineering teams
• Experience designing and implementing highly available, performant, and fault-tolerant distributed systems that provide durable and (eventually) consistent results
• Exposure to architectural design patterns of high-scale systems (e.g. well-designed APIs, high volume data pipelines, efficient algorithms) and experience navigating and understanding large-scale software architectures
• Well-versed in concurrent programming
• Experience maintaining and operating always-on cloud services
• Experience taking challenging projects across the finish line, from gathering requirements to deploying and debugging systems in production
• Experience interfacing with stakeholders and translating customer requirements into software solutions; motivated and driven to deliver customer impact
• Demonstrated commitment to seeking diverse viewpoints and acting with intention to create an inclusive team environment
• Excellent written and verbal communications skills
• Experience with Kubernetes and terraform

Desirable

• Drive design and architecture for the Campaign Observability team
• Implement fresh query patterns to enable new use cases leveraging trace shaped data
• Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps
• Drive operational excellence, maintaining robust uptime and enabling continuous delivery
• Mentor and direct a distributed team of skilled engineers
• Uphold Segment-Twilio’s high standards of Engineering Excellence through: thoughtful design review, foundational technology improvements, and driving adoption of best practices