Business Development Manager, Lighthouse
Account Executive
$130-140k
OTE
$70-80k
BASE
Hotel revenue management solution
Open for applications
Hotel revenue management solution
501-1000 employees
Open for applications
$130-140k
OTE
$70-80k
BASE
501-1000 employees
Company mission
To help the hospitality industry visualise and leverage data for business success.
Role
Who you are
- A minimum of a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
- You have 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
- Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus
- You are able to effectively interface with all levels and teams on a formal, informal, written and verbal basis
- You are comfortable navigating software and conducting webinars/tutorials
- You have a focused, “hunter” mentality to find, solicit, and drive new business to the company
- You are fluent in English and preferably one other native language
- You have experience with SalesForce, or other CRM systems and related sales tools
- Of course, you have excellent written and oral communication skills and demonstrates a high level of diplomacy
What the job involves
- Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups
- Build, organize, and execute a business development plan to achieve business aims and sales targets
- Utilize and develop innovative strategies to maximize results and win over challenging targets
- Respond to all incoming product enquiries, referrals, and leads in a timely and effective manner
- Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner
- Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions
- Maintain accurate records of your business development activities on OTA Insight's CRM system
- Achieve sales KPI's and targets
- Sales to be finalized in a timely manner, with a focus being placed on being proactive
- Maintain regular contact with prospective clients and new accounts
- Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations
- Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins
- Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription
- Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback
- Attend meetings, (inter)national conferences and organize regional road shows as required
- Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA's)
- Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to
- Where necessary, identify short falls in the process and procedures and suggest process improvements
Our take
Lighthouse, formerly OTA Insight, is a cloud-based data intelligence platform for the hospitality industry. It provides hoteliers with a suite of revenue management solutions that empower them to make smarter revenue and distribution decisions. With live updates, 24/7 support from its customer success team, and a highly intuitive and customisable dashboard, the Lighthouse platform integrates with other industry tools including hotel property management systems, leading revenue management systems and data benchmarking providers.
Lighthouse's team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia, India and Greece. The company supports more than 70,000 properties in 185 countries.
The company has focused on accelerating its expansion across all regions, with a particular focus on the Americas, where it has seen an incredible recovery. OTA has also expanded its suite of products with the release of Insight+ and by launching its Business Intelligence products in EMEA.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Vision & dental Insurance
- Work from home opportunities
- Health insurance
Company values
- Client comes first - We obsess about customers’ problems and work passionately to come up with solutions that delight them
- Passion for great products - Our passion brings out the best in us. We transform what’s already good into something truly great
- Never stop innovating - We believe that everything can be improved and don’t hesitate to make changes. It’s the responsibility of all of us to embrace new ways of working and improving what we do
- A high performing team - We expect team members to think for themselves, so we don’t micromanage. We provide you lots of leadership opportunities and are careful to hire amazing people
- Humility - success is not a given - Humility keeps us from making promises we can’t keep. It reminds us to work with our colleagues, clients and peers, not against them
- Fun - we play as a team - Work and fun go together nicely. Whether it’s chatting with colleagues, playing in the games room, or after-hours events with the team, the #BestTeamEver loves to have fun
Company HQ
Waterloo, London, UK
Articles
Leadership
Gino Engels
(Chief Customer Officer & Co-Founder)Previously worked at AB Inbev UK for 3 years, holding various positions such as National Account Executive and National Account Manager.
Matthias Geeroms
(CFO & Co-Founder)Previously Transfer Pricing Specialist at FOD Financien for 6 years.
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