Senior Product Manager, eBay
Buyer Payments
$156-245.3k
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
$156-245.3k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 7+ years of product management experience with a strong background in payments, ecommerce, or related fields with a customer focus
- Expertise in developing, launching products at scale in global environments along with a proven track record in go-to-market strategy and market activation to drive product growth
- Strong critical thinking and analytical abilities with a business acumen for building compelling cases and roadmaps
- Understanding of the global payment ecosystem, with a strong customer focus and experience in launching and optimizing payment solutions in established and emerging markets will be a plus
- Excellent communication and leadership abilities, with proven ability to manage diverse cross-functional teams and influence senior leadership to drive alignment and commitment. Passion for innovation and a collaborative and forward-thinking attitude
- Experience working in agile, fast-paced environments with a global perspective
- Ability to navigate complex legal and regulatory environments and be nimble to adapt strategies for global scalability
What the job involves
- We are seeking a dynamic, strategic, and hands-on product leader to join our team as the Senior Product Manager 2, Buyer Payments
- The Buyer Payment Experiences team is responsible for designing, building and optimizing payment experiences with the goal to empower, and delight millions of eBay buyers across multiple geographies, verticals, and channels
- In this pivotal role, you will help develop and execute the global strategy and roadmap for expanding buyer payments solutions to improve customer choice and flexibility, ensuring access, convenience, security, and affordability and in doing so drive key business outcomes
- You will champion the adoption of new payment methods — capitalizing on emerging global trends — and manage the entire lifecycle from partner evaluation/selection and user experience design through execution, go-to-market activation, and driving post-launch adoption
- Develop a comprehensive and detailed product roadmap and strategy for buyer payments aligned with our global business goals ; prioritizing key new payment methods and addressing diverse market needs
- Analyze market trends, leverage user research and use data-driven insights to inform product decisions, drive strategic investments and build compelling business cases supporting new payment method launches and product enhancements
- Collaborate with senior leaders across eBay’s management team and drive alignment to plans in partnership with business development, legal, risk, user research, design, marketing and engineering
- Lead and own the end to end user experience and partner with marketing, external partners, and business development teams to develop and launch effective go-to-market strategies for driving awareness and adoption of new payment methods.
- Collaborate closely with engineering, design, and cross functional teams and provide active guidance and hands-on support during the execution phase, ensuring seamless delivery from concept to launch
- Lead post-launch initiatives to optimize product performance, gather customer feedback, be data driven and deliver sustained growth
- Cultivate a culture of continuous improvement by periodic reviews and incorporating insights from internal cross functional teams as well as from external payments partners
- Work passionately on behalf of our buyers globally to improve experiences, influencing a higher bar on quality and ensuring our buyers are always at the center of our product roadmap and priorities
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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