Account Manager, Pexapark

• Demonstrable experience gained through Account Management, Customer Success, Sales, and/or Professional Services in the Energy sector
• Ability to manage multiple projects and perform as a team player
• Exemplary interpersonal skills and experience in developing executive customer relationships to drive value, influence client thinking, and decisions at a senior level
• Proven sales skills and achievement of retention and growth goals
• In-depth understanding of trading, risk, quantitative analysis ideally gained in the energy sector or financial markets is a big plus
• Exceptional written, oral, and presentation communication skills

Desirable

• You will be passionate about nurturing and growing your existing client portfolio by achieving high degree of customer satisfaction and adoption
• You will be responsible for managing the client engagement calendar and the negotiation of renewal contracts
• You will always be seeking further business opportunities with the customer and recording and analysing interactions in the CRM to achieve excellence in upselling and cross-selling
• Identify early signs of low engagement and intervene using risk mitigation plans and activities
• Act as the voice of the customer back to the business to influence the product development roadmap
• Orchestrate client-facing activities in relation to product training, educational events such as academies and webinars and similar events