Customer Engineer, Builder.io
More information about location
Visual building no code platform
Open for applications
Visual building no code platform
101-200 employees
Open for applications
More information about location
101-200 employees
Company mission
To enable teams of all sizes to drag and drop to create, test, and optimise lightning-fast digital experiences.
Role
Who you are
- Front-End Development Expertise: 4+ years of experience with HTML, CSS, JavaScript, and modern frameworks like React, Vue, or Angular
- AI & Workflow Enablement Interest: Experience with (or a strong curiosity about) prompt design, generative AI tools, or LLM-based development workflows
- Headless Architecture Proficiency: Familiarity with modern web architectures (headless CMS, APIs, GraphQL) and how data and content flow through large systems
- Customer-Facing Experience: Proven success supporting or implementing complex software solutions for enterprise customers
- Strategic Thinker: Ability to translate technical and business needs into clear plans that drive adoption and measurable outcomes
- Adaptable & Collaborative: Thrives in dynamic, fast-moving environments. Open to feedback, learning, and experimentation
- If you're passionate about innovation, developer experience, and helping customers succeed through AI-powered workflows, we’d love to hear from you
What the job involves
- You’ll collaborate directly with engineering, design, and product teams at some of the world’s most innovative companies, helping them reimagine how they design, build, and scale digital experiences with Builder
- Whether through Fusion, our AI-powered code generation suite that streamlines handoff between design and development, or Publish, our API-driven content platform, you’ll partner with engineering, design, and product teams to reimagine how they design, build, and scale digital experiences with Builder
- Lead interactive onboarding programs for enterprise design and engineering teams, leading live workshops, hands-on integration sessions, and technical pairings
- Guide customers through implementing and optimizing Builder’s platform, from Fusion (AI-powered code generation) to Publish (visual content management), ensuring seamless setup and adoption
- Collaborate directly with developers and designers to debug issues, extend functionality, and build real projects that demonstrate Builder’s AI and visual development capabilities in action
- Identify and scale high-impact workflows where Builder’s AI can accelerate design-to-code handoffs, reduce engineering bottlenecks, and drive measurable ROI
- Develop enablement resources and playbooks—from best-practice guides and sample repos to reusable onboarding templates—capturing learnings from real customer engagements
- Partner with Product and Engineering teams to translate customer feedback into actionable insights, refine new features, and continuously improve the onboarding experience
Our take
All businesses, especially within commerce, rely on the constant evolution of marketing, content and visuals. Builder.io is a no-code platform for digital storefronts. The company is on a mission to make customers' lives easier by doing all of the coding work for them and providing an intuitive platform to design and publish content.
The key message from Builder.io is that anyone can be involved in the creation process and those not equipped with all the skills, shouldn’t have to miss out because of the complexities that go on behind the scenes. The company is home to a team of “Builders” who support the ongoing development of the Builder.io Platform, one that has drag and drop functionality and is easily integrated with customers softwares like Shopify.
Having received $20 million in funding in 2024 bringing their total to over $40 million, the company has created a really well-established platform and has managed to acquire a strong client base. It’ll be interesting to see how the company scales with new features and ventures that are yet to be disclosed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$20m
EARLY VC
Oct 2021
$14m
SERIES A
Total funding: $37.3m
Company benefits
- Unlimited time off. 3 weeks is the minimum that we will ask you to take each year
- Quarterly mental health days. We shut down the whole operation 4 times a year to give our team a chance to rest and recharge
- Paid parental leave. 12 weeks of full pay for the birth and care of a newborn child, or for the placement of a child for adoption or foster care
- $500 home office reimbursement. Help get what you need to be comfortable working in a digital-first environment
- $500 annual learning & development budget. Feel supported and empowered to continue developing your skills
- Co-working space reimbursement. Work from any WeWork at anytime with an All Access pass, or reimburse up to $299/month at another local co-working space
- Health Insurance. 100% employer-paid premiums for medical, dental, and vision insurance for employees, and 50% covered for eligible dependents
- Additional Insurance. Builder covers your life insurance, short- and long-term disability, and you'll have access to supplemental benefits like accident and critical illness insurance
- 401k. Contribute to your financial future through our Guideline plan
- Real equity. We have a four year vesting schedule with a one year cliff. We also have a ten (10!!) year exercise window 🤯 (yeah, we're pretty stoked about it!)
Company HQ
SoMa, San Francisco, CA
Leadership
Steve Sewell
(CEO)Previously CEO and Founder of Qanvis, Head of Product Development at PICT and Engineering Manager at ShopStyle, Inc.
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