General Manager of Lender Business, Built Technologies

• 12+ years of progressive sales leadership experience, including 6+ years in a VP or SVP role leading enterprise sales organizations
• Deep experience selling to financial institutions: enterprise banks, regional banks, credit unions, or private credit. You understand how financial services organizations evaluate, buy, and deploy technology
• Proven track record of building and scaling enterprise SaaS sales organizations. You have driven significant revenue growth (from tens to hundreds of millions) and led large, distributed teams
• P&L ownership mentality. You think like a general manager, not just a sales leader. You make resource allocation, pricing, and investment decisions with a business operator's rigor
• Strategic thinker with board-level executive presence. You can develop compelling go-to-market strategies, influence C-suite leaders, and represent Built to investors with credibility and conviction
• Data-driven operating discipline. You run the business on metrics. Pipeline health, forecasting accuracy, deal velocity, win rates, and unit economics are your operating language
• You are a talent magnet and leadership developer. Top-performing individuals seek you out. You build coaching cultures, develop senior leaders, and attract top talent based on the quality of your organization

Desirable

• As General Manager of Lender, you are the CEO of Built's primary customer segment
• You own the segment's revenue, strategy, and execution
• You lead a high-performance sales organization, manage a substantial P&L, and drive go-to-market strategy across enterprise banks, regional banks, and private credit
• You report directly to the President and operate as a key member of the senior leadership team
• You are expected to operate with board-level strategic capacity while maintaining the grit to dive into and solve complex enterprise deal and product cycles
• You will shape how Built builds, sells, grows, and wins in the market
• Your primary mission: drive exponential growth within the Lender segment and expand Built's product footprint across the financial institutions that power construction and real estate finance
• Own the Lender vertical's revenue targets, pipeline health, and sales forecast. You are accountable for the numbers, full stop
• Lead, coach, and scale a high-performance sales organization spanning AEs, Sales Leaders, Sales Engineers, Account Management, Customer Success and cross-functional partners
• Build the leadership bench. Develop leaders who can grow with the company and own expanding segments of the business
• Drive operational excellence: sales process, forecasting accuracy, and continuous improvement across the organization
• Partner with Sales Enablement, Revenue Operations, and Marketing on transformation initiatives including process redesign, tool implementation, and training programs
• Work with marketing to develop and execute the go-to-market strategy for the full Lender segment: enterprise banks, regional banks, credit unions, and private credit
• Own the P&L for the Lender vertical. Manage resource allocation, hiring strategy, and investment decisions with the rigor of a business operator
• Partner with Product and Marketing to ensure the roadmap reflects market needs and demand. Translate customer and competitive insight into product priorities that drive revenue
• Expand the product footprint across the Lender base, including: loan administration software, deal, asset and portfolio management software, marketplace and transactional offerings, agentic and AI offerings, payments and fintech – and new offerings as they come to market
• Identify and pursue market expansion opportunities: new segments, adjacencies, and whitespace in the construction finance ecosystem
• Navigate complex, multi-stakeholder enterprise deal cycles within financial institutions. Understand how banks and financial institutions buy, how risk committees evaluate, and how procurement operates
• Build and maintain executive-level relationships with C-suite leaders at target institutions. Act as the face and leader of Built's Lender business in the market
• Collaborate with your Account Management leadership on customer lifecycle strategy, ensuring seamless transitions from sale to long-term partnership
• Represent Built's Lender business to the board, investors, and external audiences. Provide strategic thought leadership on market trends, competitive dynamics, and growth trajectory
• Leverage AI tools to enhance the productivity, quality, and speed of your work and your organization's work
• Use AI to support drafting, analysis, summarization, and problem-solving across your role
• Identify opportunities to streamline workflows and reduce manual effort through automation and AI
• Apply AI to sharpen decision-making and strengthen strategic insights
• Share effective AI use cases and best practices with your team
• Ownership, not oversight. You own a vertical, not a function. Revenue, strategy, P&L, product influence, and team building. This is a general management role wrapped in a sales leadership title
• Massive market, early innings. Construction finance is a multi-trillion-dollar market that is just beginning to digitize. You will be at the center of that transformation, working with the largest financial institutions in the country
• Executive-level impact. You report to the President and partner directly with the Executive Team. You will represent Built to the board, investors, and market. Your decisions shape the company's growth trajectory
• A culture built to win. Built's leadership team has a bias for action, a commitment to data-driven excellence, and an allergy to mediocrity. If you thrive in environments where the bar is high and the pace is fast, you will feel at home here