Product Designer, Lightspeed
Shared Services
+ Lightspeed share scheme
3-5 days a week in office
Point of Sale & commerce platform
Job no longer available
Point of Sale & commerce platform
1001+ employees
Job no longer available
+ Lightspeed share scheme
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- The ideal candidate is a dependable performer who demonstrates a comfort level in navigating a dynamic environment with intricate, interconnected challenges
- Your capacity to resolve ambiguous issues and think about problems end-to-end is a key asset
- A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication)
- At least 2 years of practical, in-house product, UX/UI design experience
- Experience with service design practices and a practice of evolving your design process
- Experience working across various digital platforms, from responsive web to native applications
- Strong aesthetic and conceptual skills to help elevate the visual identity of our brands
- Effective communication and visualization skills. You can engage internal stakeholders in your design process and explain your work clearly and concisely
- Proficiency in use of design systems, prototyping, and user research methodologies
- An acute level of self-awareness and deep empathy - for both the customer and your team’s goals
- A strong curiosity and the ability to think about product strategy and vision. You consider not only "how it looks" or "what to design," but also "why we are designing this."
- Proficiency with design and prototyping tools such as Figma
- Proficiency working with agile teams and software such as JIRA
What the job involves
- We are in search of a talented digital Product Designer II to become a valuable member of our Shared Services team
- The Shared Services team focuses on crafting workflows that seamlessly integrate with our many Lightspeed products across Retail, Hospitality and Golf
- Your primary focus will involve collaborating to create exceptional user experiences through a combination of user research, design, and prototyping
- The goal is to craft workflows that seamlessly integrate with our many Lightspeed products, helping our merchants sign up, sell products and services, manage their money, and get paid
- Collaborate and contribute to project work from a design perspective, participating in design reviews and working sessions to help your team deliver the best possible solutions
- Leverage your growing UX knowledge and understanding of design systems, UI design, and micro-interactions to help users complete tasks
- Transform nebulous concepts into specific ideas that are useful and that enhance end-to-end digital product experiences
- Design systems, flows, and interfaces that are simple, elegant, and user-friendly
- Apply the current design system to ensure consistency across platforms and contribute to its continuous improvement
- Draw insights from research and data, and turn those insights into tangible solutions
- Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Support the UX process from conception to launch
- Be a positive contributor within the design team and an advocate for design within the Lightspeed organization
- Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role!
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
35% female employees
7% employee growth in 12 months
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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