Operations Manager, Ironhack
B2B
International tech school for developers and entrepreneurs
Job no longer available
International tech school for developers and entrepreneurs
201-500 employees
Job no longer available
201-500 employees
Company mission
Ironhack's mission is to help people transform their careers and join a thriving community of tech professionals that love what they do, while becoming the most outcomes-focused educational institution in the world (at scale!).
Role
Who you are
- 2-3 years' background in operations, project coordination, or process management, ideally in a B2B or B2G environment
- Proficiency with the Google Suite (especially Google Sheets, Docs, Slides, and Drive)
- Experience using Zapier or similar automation platforms (e.g., Make, n8n)
- Familiarity with project management practices, even if applied informally or internally
- Experience creating and maintaining clear documentation and contributing to knowledge management systems
- Comfortable using platforms like Notion, ClickUp, Trello, or other operations or productivity tools
- Bonus if you have experience connecting tools or managing integrations across systems
- Organized and detail-oriented, with strong prioritization and multitasking skills
- Self-starter who thrives in ambiguous situations and can build structure where there is none
- Analytical problem-solver who enjoys identifying inefficiencies and creating smart, scalable solutions
- Action-oriented with a strong sense of ownership — you don’t wait to be told what to do
- Passion for education and technology — you’re energized by innovation and purpose-driven work
- Thrive in a fast-moving, startup-like environment, where flexibility and initiative are key
- Fluent in English and Spanish, allowing you to collaborate across diverse internal teams
What the job involves
- We are looking for a proactive, systems-minded Operations Manager to support the Enterprise team in scaling internal operations and ensuring seamless project execution
- This role focuses on process optimization, automation, documentation, and data integrity
- You’ll play a key role in supporting the delivery team, especially during the launch of new or custom initiatives
- Create, document, and optimize operational workflows for new and existing projects
- Design scalable solutions that enable the delivery team to execute efficiently and consistently
- Build and maintain internal automations using tools like Zapier, Google Workspace, and other no-code/low-code platforms
- Identify and implement automation opportunities to reduce manual effort across repetitive tasks
- Develop and maintain clear, up-to-date documentation for operational processes, tools, and workflows
- Promote a culture of documentation within the team to ensure alignment, reduce silos, and support onboarding
- Lead or support internal projects aligned with the B2B/B2G roadmap, such as pilots or new delivery models
- Use lightweight project management practices to track milestones, dependencies, and blockers
- Act as the operational bridge for the delivery team, helping translate team needs into structured workflows
- Support the execution of new project types by developing operational models and frameworks that can be scaled
- Maintain well-structured, accurate data sets in different tools available for the team
- Support internal tracking and reporting of KPIs, metrics, and operational health
- Ensure reliable, clean hand-offs between systems, people, and phases in the delivery lifecycle
Our take
Over the next five years, 13 million jobs will be added to the tech industry in the US, and another 20 million from the growth of the technology sector in the EU. At the same time, digital transformation has rapidly accelerated by necessity amidst COVID-19, and with it, the competition for top tech talent has never been greater. Ironhack is one tech school surfing this wave.
Ironhack is a coding bootcamp headquartered in Miami with campuses throughout Europe and Latin America. It offers classes in subjects ranging from web development to UX/UI design and from data analytics to cybersecurity. The company believes that the best way to learn how to code is by coding, so Ironhack focuses on providing the most practical and hands-on experience.
In addition, the company paves the way for the coding industry to fill the industry’s employment gap for underrepresented groups and women, through numerous partnerships. Ironhack’s educational programs provide students with the technical training and industry introductions they need to be employable after graduation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2021
$19.3m
SERIES B
Jul 2020
$1.7m
EARLY VC
Total funding: $28.5m
Company benefits
- Flexible work environment
- Learn to code, design, or analyze data: Enroll in our part-time courses for free!
- Access to the largest network of gyms, studios and wellbeing apps through Gympass
- Unlimited sick policy
Company HQ
La Chopera, Madrid, Spain
Leadership
Ariel Quiñones
(Co-CEO & Co-Founder)MBA from Wharton, former CFO of furniture company Oppa with experience in finance at Credit Suisse Merrill Lynch
Gonzalo Manrique
(Co-CEO & Co-Founder)While doing his Wharton MBA, he learned about the growing tech skills gap. Since 2013 he's been obsessed with connecting students looking to break into the tech sector with their dream job.
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