Senior HR Business Partner, Amazon

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 5+ years of human resources or mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing), or 5+ years of human resources experience
• Experience in making data driven business decisions
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Desirable

• In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture
• The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the SSD-FC PXT team, bringing expertise in leadership development, employee experience, culture, and change management
• This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences
• The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight
• They support team development and process optimization while upholding high standards and risk management practices
• Leveraging data and experience, they inform business decisions and help implement scalable solutions
• Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives
• You will be expected to work onsite at an Amazon facility
• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions
• Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business
• Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution
• Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements
• Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making
• Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness
• Champion initiatives that measurably enhance diversity, equity and inclusion
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy
• A typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence
• Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives
• Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust
• You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial
• Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues
• Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best
• Sub-Same Day Fulfillment Centers (SSD-FC) are an integral part of meeting Amazon’s customer promise through Prime same-day delivery
• In tandem with its Rapid and Rural Logistics business parallels, these locations strive to serve over 80% of Prime customer demands across North America. – And with people at the heart of it all, our commitment to provide HR functional excellence continues and grows
• Known as People, Experience and Technology (PXT) , our HR team members are present onsite to help drive tactical leadership direction, while providing top-notch internal customer support. PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future