Software Development Engineer, Remitly
$112-140k
+ Employee Stock Purchase Plan
Office located in New Westminster, BC
International payments company
Posted today
International payments company
1001+ employees
Posted today
$112-140k
+ Employee Stock Purchase Plan
Office located in New Westminster, BC
1001+ employees
Company mission
To transform the lives of immigrants and their families by providing the most trusted financial service products on the planet.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience
- 3+ years of experience in software engineering, with a focus on frontend development for web applications
- Professional experience with one of the following programming languages: TypeScript, JavaScript, Kotlin, Java, Go
- Understanding of RESTful APIs and asynchronous programming concepts
- Exposure to DevOps practices and CI/CD pipelines
What the job involves
- Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world.
- Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home.
- Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe
- The Customer Success Engineering team helps provide seamless support experience for Remitly customers. We help our global operations to support our customers' experience in getting the help they need, whenever they need.
- As a member of the Customer Success Engineering team, you will be directly responsible for the customer and agent experience, and our customers' frictionless access to Remitly agents
- As a Fullstack Software Engineer II, you will build a new cutting-edge Customer Success platform to replace legacy CRM applications. This is a high-visibility role and perfect for someone passionate about making a significant impact and eager to take on responsibilities.
- You will be responsible for workflows that immediately impacts our customer and agent experience and will work in tandem with world class Product, UX, QA and other engineering teams
- Collaborate with product managers, designers, and backend engineers to understand requirements and translate them into scalable, high-quality software solutions
- Design and implement responsive user interfaces that enhance usability and deliver a seamless user experience for internal and external Remitly Customers
- Design and implement solutions for ambiguous and complex problems using multiple full stack technologies (TypeScript, React, Java/Kotlin, Go)
- Participate in code reviews, provide constructive feedback, and collaborate with team members to maintain code quality and standards
- Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
- You will report to an Engineering Manager in Customer Success Technology team
Our take
Since its inception in 2011 Remitly has focussed on helping immigrants to send money across the world faster, cheaper and easier. The company has grown exponentially since then and now operates across multiple continents. Remitly put down most of its success on putting its customers first.
The emergence of digital banks with low transaction fees cross-country has increased competition in a space where Remitly was dominant for many years. The company must continue to innovate its product to ensure it is the go-to place for these types of payments.
However, Remitly continues to partner with exciting companies and improve their service for loyal customers. The company is setting its sights beyond its core remittance service, such as through the recent introduction of Passbook, an app that allows customers to access digital banking through a partner bank.
Steph
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jul 2020
$85m
LATE VC
Jul 2019
$135m
SERIES E
Total funding: $435.8m
Company benefits
- Spend up to $1,000 per year on costs related to continuing education or on travel to countries Remitly serves, allowing you to gain insights to our customer’s journeys
- All of our office spaces offer our employees a place to collaborate and celebrate. With locally sourced artwork and vibrant designs, they create an environment that all can enjoy
- Fill your cup up outside of work and take advantage of our generous paid time off policies, leave policies, and flex working hours to ensure you are able to meet the demands of life outside of work
- Tap into the learning routines, resources and affinity groups Remitly provides to help you further your own DEI journey
- Contribute to the communities we serve through volunteering, employee giving, or civic advocacy
- Remitly provides rich benefit plans intended to cover the needs of our diverse teammates
Company HQ
Central Business District, Seattle, WA
Leadership
Matt Oppenheimer
(CEO & Co-Founder)After completing an M.B.A from Harvard Business School he worked as a Director for Barclays before founding Remitly in 2011
Josh Hug
(Vice Chair & Co-Founder)He was a Director at Real Networks for 7 years before co-founding Shelfari, which was acquired by Amazon as he stayed onboard to run it as CEO
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