Senior Implementation Engineer, Snapsheet
More information about location
Claims management automation platform
Job no longer available
Claims management automation platform
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
Snapsheet's mission is to make claims simple for everyone.
Role
Who you are
- The ideal candidate will have a background in software implementation, working directly with mid-market and enterprise clients
- Work extensively with APIs for seamless client system integration, including developing and optimizing migration and integration tools and scripts
- 5+ years of customer-facing, software implementation experience (preference for candidates with Insurance/Insurtech experience)
- Extensive experience designing, developing, and troubleshooting integrations with APIs and web applications across multiple programming languages (Ruby, JavaScript, Python, etc.)
- Customer-oriented approach to solving problems and providing hands-on support
- Demonstrate ability to analyze, design, and build complex processes
- Exceptional communication, organizational, and time management skills
- Strong sense of urgency and ownership to drive technical challenges to completion working collaboratively with both internal and client-facing technical resources
What the job involves
- The Senior Implementation Engineer role is primarily responsible for implementing and supporting Snapsheet’s software products
- As the Senior Implementation Engineer, you will be a part of a small but growing team responsible for implementing a complex enterprise claims solution in a fast-paced, results-oriented environment
- Work extensively with APIs for seamless client system integration, including developing and optimizing migration and integration tools and scripts
- Assist and inform customers on API functionality and integration processes, providing technical support and training
- Write, test, and maintain scripts in various web languages (e.g., Ruby, JavaScript, Python) to automate and improve system processes
- Offer technical advice and solutions to clients, addressing integration challenges and optimizing product use
- Maintain comprehensive documentation for integrations and API functionalities, and generate reports on performance and client feedback
- Collaborate with Strategy and Implementation, Support, and Engineering teams to align technical solutions with business goals, ensure compatibility and integration of systems and technologies, and discuss project requirements, timelines, and deliverables
Our take
Snapsheet delivers end-to-end and modular cloud SaaS solutions for claims management, helping to digitize and automate the space. Its vast capabilities, including an AI-powered damage estimation tool, make claims processes easier to manage and less risk-prone for clients and providers alike.
In recent years, there has been a surge in interest in insurtech, which has certainly helped Snapsheet capture clients and support as it expands. As the sector continues to reassess procedures across the board, a further shift towards automation seems likely, driving yet more clients towards the kind of offerings that the company provides.
Certainly, Snapsheet has positioned itself well in the market, remaining a key player as the sector takes shape. It has shown promising growth and continues to expand its customer relationships, providing solutions that improve the adjuster experience. If it can keep delivering this value it should be able to remain at the front of market development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2023
$5m
LATE VC
Mar 2021
$30m
SERIES E
Total funding: $111.6m
Company benefits
- Work from Anywhere - We give you the tools you need to work from wherever you work best
- Make an Impact - We set strong goals and we reach them. We are highly productive, efficient and always focus on how we can make an impact - big or small
- Own Your Career - We give you the tools to continue learning through masterclass, internal courses and external workshops. We practice intentional career pathing and goal setting every quarter
- Accessible Leadership - Open door policy and the programing to ensure you have access to leaders to stay in the know, give feedback, and make real change
- Purposeful Connection - From virtual wine-tastings to our annual in-person get togethers, we build ways for Snapster’s to connect, on purpose
- Intentional Recognition - Peers can recognize each other through our platform, high-five, and quarterly all-company awards. We continue to be a “promote-when-ready” culture focused on the outcomes not tenures and we schedule annual merit conversations to ensure everyone is compensated for great work
Company HQ
Chicago Loop, Chicago, IL
Leadership
Brad Weisberg
(CEO & Founder)Having studied at Indiana University Bloomington, they founded BodyShopBids.com and TheJMom.com, where they spent 3 years. They founded Snapsheet in May 2011, and have been CEO ever since.
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