Technical Specialist, Sailpoint

• Fluent written and verbal communication skills in Spanish and English if based in Spain, and German and English if based in Germany
• 5+ years of professional experience as a pre-sales technical resource in an enterprise software company (B2B)
• Excellent technical knowledge of the SailPoint platform and products
• Excellent integration knowledge of third-party enterprise applications frequently part of a PoV, e.g., SuccessFactors, MS Entra, SAP, ServiceNow, Workday
• An excellent background in SaaS and SaaS connectivity (APIs)
• Excellent written and verbal communication skills
• A working knowledge of technical infrastructure, including web services, application servers, databases, virtualisation, and directories, is required
• Conversant in modern SaaS architecture
• Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable
• 3+ years working with Identity, Governance and Access Management solutions is preferred
• Exceptional communication skills
• High EQ, expertise in discovering customer requirements
• The ability to articulate and demonstrate enterprise solutions aligned to business outcomes
• Preferred, not required: BA/BS or global equivalent
• 8 years of related experience

Desirable

• SailPoint is seeking a Technical Specialist to join the Technical Evaluation Services (TES) team, supporting the EMEA sales region
• The TES team is responsible for delivering our most complex and advanced Proof of Value (PoV) to prospects during the sales cycle
• As a member of the TES team, you will already have a deep understanding of Identity Security, together with a wide variety of application and SaaS connectivity experience
• You will work closely with our sales teams by applying your technical abilities and business acumen to support SailPoint’s growth objectives
• Review, prioritise, and agree on the PoV use-cases with the account team and the prospect, ensuring they are achievable within the overall business context and timeframe
• Ensure the applications and systems required within the PoV are available and configured
• Complete all the required use-cases before final presentation(s) to the prospect
• Support the Lead SE in presenting the use cases back to the prospect in a logical and structured manner, ensuring they demonstrate the value of the SailPoint platform
• Document any re-usable assets generated during the PoV that would be beneficial to the wider SE community
• Discover and understand customer requirements and align our solutions to those requirements
• Present SailPoint business functions, value, and competitive differences
• Support the Lead SE with product demonstrations to prospective customers
• Provide feedback to Product Management on product enhancements
• Within the first 4 months, you will:
• Learn the core SailPoint platforms of Identity Security Cloud and IdentityIQ
• Manage all aspects of the PoV and discussions with the Lead SE and Account Team
• Attend Revenue Onboarding for a deep dive into Challenger Sales training
• Navigate internal relationships with SE managers, Account Execs and lead SEs
• Within 6 months to 1 year, you will:
• Contribute to building new technical collateral for organisation-wide use
• Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA
• Proactively network and build your own personal brand
• Articulate the business value of SailPoint as a strategic sale
• Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business
• Be fluent in the language of Identity Security