Talent Strategy Partner, ServiceNow
3 days a week in office (West Palm Beach, FL)
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
3 days a week in office (West Palm Beach, FL)
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 8+ years of progressive HR experience in roles such as HRBP, Talent Strategy, or Workforce Planning
- Demonstrated experience developing and implementing talent strategies in high-growth or new-market environments
- Proven ability to collaborate across HR disciplines and partner effectively with leaders at all levels
- Strong business acumen with the ability to link people strategy to business outcomes
- Excellent communication, stakeholder management, and project management skills
- Familiarity with the Florida talent market or similar regional ecosystems strongly preferred
- Must live locally – this is not a remote position, and will require office attendance 3 days a week
What the job involves
- We are seeking an experienced and strategic Talent Strategy Partner to play a pivotal role in driving our company’s talent growth and development in West Palm Beach (WPB), Florida—a key and critical market for ServiceNow’s long-term expansion
- This individual will serve as “feet on the ground” to support the broader HR organization as it works to build talent strategies to build a local talent community
- This individual will serve as the connective tissue across our HR – including Talent Acquisition, Workforce Planning, Culture, and Early-in-Career teams - ensuring that our local talent strategies align with enterprise goals and deliver a best-in-class employee experience
- They will also be the voice back to the HR team providing local feedback and insights that will help shape the ServiceNow West Palm Beach talent approach
- Strategic Talent Development Assistance
- Assist HR Business Partners (HRBPs) and functional leaders to develop and execute integrated talent strategies that support growth in West Palm Beach
- Translate company-wide talent priorities into localized plans that attract, retain, and develop talent in the region
- Work with Workforce Planning to identify critical skill needs and ensure alignment with future workforce demand. Talent Acquisition & Pipeline Growth
- Collaborate closely with Talent Acquisition and Early-in-Career teams to support local hiring initiatives, campus engagement, and recruiting events
- In partnership with TA, build strong partnerships with local universities, workforce boards, and community organizations to grow regional talent pipelines
- Support initiatives that expand the company’s visibility and employer brand in the South Florida market. Employee Experience & Onsite HR Support
- Serve as the onsite HR representative in West Palm Beach, providing HR guidance and fostering a connected, engaging employee experience
- Partner with Workplace Services, Communications and HR functions to support cultural alignment as the office begins to grow
- Act as a key resource for local managers and employees, ensuring HR services are accessible and responsive. Cross-Functional Collaboration
- Work closely with the WPB Program Manager (under Workplace Services) and other local leaders as part of a cross-functional “WPB Squad” to coordinate initiatives supporting the market’s growth
- Provide local insights to inform enterprise-level talent planning, location strategy, and employee engagement efforts
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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