Senior Technical Product Manager, Aledade
Care Platform AI
+ Stock options
Primary care centers and services
Be an early applicant
Primary care centers and services
1001+ employees
Be an early applicant
+ Stock options
1001+ employees
Company mission
To create a better health care system for patients, for doctors and for society.
Role
Who you are
- The ideal candidate will have a strong background in Generative AI, Machine Learning, and Healthcare data/workflows in addition to experience as a senior product management leader
- 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
- Experience using data and primary research to inform solution design, decision-making, and internal business understanding
- Experience with and understanding of the software development lifecycle, inclusive of data architecture, front-end workflow applications, integration, and/or AI
- Experience leading Agile / Scrum teams and leveraging Agile methodology/concepts in product development
- Product development experience in the context of the development of a healthcare technology, call center or AI products
- Experience with end-user design practices and ability to evaluate workflows and operational processes for the purpose of defining efficiency improvements, measurement tools, implementation requirements, and continuous improvement
- Excellent organizational and communication skills in managing a broad set of stakeholders, including clinical staff, physicians, call center operators, executives, business leaders, and technologists
- Ability to collaborate with cross-functional teams to define and implement technical solutions for complex problems in healthcare
Desirable
- Proven track record of successfully managing products from concept to launch, including 0-1 pilots and scaled product development
- Successfully launched and scaled AI product, ideally in healthcare
- Understands best practices in data modeling, interoperability, architecture, and AI Products, preferable with some exposure to technology platforms inclusive of AWS, Databricks, Spark, Kafka, Docker, and/or Kubernetes
- Experience with relevant healthcare and/or call center technologies and workflows, such as customer relationship management (CRM) software, telephony, EHRs, population health products (PHM), practice management solutions, and revenue cycle management (RCM)
- Ability to manage strategic vendor relationships and integrations with third parties, including telephony systems, AI-focused solutions, and care management vendors
- Ability to create intelligible technical documentation and diagrams to illustrate complex technical concepts, workflows, or data flows to various audiences
- Knowledge/proficiency with SQL, ideally with PostgreSQL or Snowflake experience
- Experience or intermediate understanding of healthcare interoperability standards (X12, CCDA, HL7, FHIR, etc), integration protocols (RESTful APIs, SFTP, HL7 interfaces, etc) and data sets (claims, clinical, operational, quality, etc)
- Experience with security and systems that handle sensitive data
- Ability to interface with analytics personnel and translate predictive model metrics and statistics, with the communication and storytelling skills to explain them to a variety of audiences and ability to prioritize investments in improving model performance
- Industry knowledge of value-based care, alternative payment models, quality measurement related to primary care, such as Accountable Care Organizations (ACO), Medicare Shared Savings Program (MSSP), Medicare Advantage, Stars, HEDIS, or other healthcare innovation models
What the job involves
- As a Senior Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business with a focus on wraparound patient care programs and AI-enabled call center operations
- A Senior Technical Product Manager works alongside customers, business owners, operators, data analysts, designers and engineers to define project goals, solution scope, implementation approach, and rollout plans
- They are the interface between strategic business owners and development and ensure that Aledade creates a high-quality product with the ability to scale
- Aledade Plus (A+) delivers full stack, tech enabled services for Aledade's independent practice customers. You will own the roadmap for our Care Programs product and several new AI-focused investments to enhance and deliver new service offerings
- Your mission will be to deliver a new generation of wraparound service investments that facilitate complex patient care and high quality preventive health, ranging from 0-1 pilots and architectural investments to improving at-scale offerings with new capabilities that deliver high quality healthcare outcomes to Aledade’s patient population, primary care customers, and ACOs
- Your platform operating system includes a practice facing application with EHR integrations and closed loop referrals, asynchronous and telephonic call center capabilities, and an industry standard FHIR-compliant API
- Aledade is making substantial investments in AI infrastructure and capability, and you will be empowered to infuse our patient engagement and care platform with new capabilities built on the latest innovations in LLMs and agentic AI
- Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
- Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
- Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
- Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
- Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration
Our take
The US primary care system suffers from a 'chronic lack of adequate support'. Aledade is a company set out to improve this by assisting independent physician practices from reducing costs to data integration support.
The company prides itself on stats of 1.7 million patients across 37+ states since its founding in 2014. A recent acquisition of Curia, (a leader in value-based care analytics using practical applications of AI to optimize the targeting of patient care and engagement programs) is also bringing the company to the modern world, enhancing its data understanding capabilities and challenging others in its sector with this advancement.
Aledade has won several awards over the years and is now considered the largest network of independent primary care in the country. Alongside this, the company is valued in the billions of dollars with many successful funding rounds. With the company consistently expanding and enhancing its technology it has become a pillar in the industry and therefore a very exciting company to keep an eye on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Jun 2023
$260m
SERIES F
Jun 2022
$123m
SERIES E
Total funding: $680.6m
Company benefits
- Flexible work schedule and the ability to work remotely
- 12 weeks paid Parental Leave for all new parents
- Robust time off plan (21 days of PTO in your first year!)
- Employees receive a 6-week fully paid sabbatical upon completion of each six-year period of continuous employment
- Generous Nationwide PPO Medical, Dental and Vision Plans
- 401(k) with up to 4% match
- Company stock options
- 168 PTO hours in your first year
- 12 weeks paid parental leave for all new parents
- Slack channels for personal interests, fantasy football leagues, and much more
- Board games to encourage camaraderie between colleagues at HQ
- In-person and virtual retreats and gatherings
- Educational assistance programs
- Manager-focused training curriculum
- LinkedIn Learning
Company HQ
Bethesda, MD
Leadership
Farzad Mostashari
(CEO)A large background in the healthcare sector previously worked as National Coordinator for Health Information Technology at the US Department of Health and Human Services.
Matt Kendall
(President)Previously worked as the Director of the Office of Provider Adoption Support at the Office of the National Coordinator for Health Information Technology alongside other roles in management and operations in the healthcare sector.
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