Head of IT & Procurement, Deliverect
More information about location
3 days a week in office
Food delivery & order management platform
Be an early applicant
Food delivery & order management platform
201-500 employees
Be an early applicant
More information about location
3 days a week in office
201-500 employees
Company mission
To be the backbone of on-demand food and help businesses to connect with their customers, whilst helping them to thrive online.
Role
Who you are
- Core Experience: 8+ years of experience in an IT Operations, Procurement, or Systems Engineering role. You must have proven experience in a B2B SaaS company during a rapid growth phase and demonstrable experience supporting a global workforce
- Technical Proficiency: You must be an expert systems administrator with hands-on experience managing modern SaaS identity and access management tools and endpoint management solutions
- Problem-Solving: You are a data-driven strategist who can devise high-level strategy and is equally comfortable rolling up your sleeves to build a workflow or debug a technical issue. You can rally people around a clear vision and build pragmatic solutions
- Communication: Excellent communication skills with the ability to articulate complex technical and financial concepts to a non-technical audience. You are a strong "consent" builder who can motivate people across departments to align on solutions
- Fluency in English is required, with strong written and verbal communication skills being essential
- 1. Fluency in English is required, with strong written and verbal communication skills being essential
- 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel
- 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process
- 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review
What the job involves
- The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences
- Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences
- As the Head of IT and Procurement, you will lead our global IT infrastructure and vendor management strategy, playing a pivotal role in optimizing our internal operations
- You will design and execute strategies to streamline global hardware provisioning, negotiate SaaS contracts, and ensure our global teams have the secure tools they need to succeed in our high-growth B2B SaaS environment
- Strategic IT Leadership (approx. 25%): Execute a global IT strategy aligned with company growth plans. Partner with leaders to drive operational excellence, and scalable processes for employee IT journey
- Procurement & Vendor Management (approx. 30%): Own and refine the end-to-end software and hardware procurement lifecycle. Negotiate enterprise contracts for our internal GTM and engineering stack to maximize ROI and ensure budget predictability
- Systems Administration & Security (approx. 20%): Establish data governance frameworks to ensure accuracy, reliability, and compliance across all internal systems. Partner with the Security team to implement robust zero-trust network policies and endpoint management
- Asset Management (approx. 15%): Build models to evaluate discounting and vendor deal structures, and measure IT service performance using clear KPIs and dashboards
- Global Team Support & Innovation (approx. 10%): Manage the operational challenges of a distributed global team and support local markets with tailored hardware strategies while maintaining a centralized global structure
Salary benchmarks
Our take
Restaurants typically work with a number of suppliers, but this can be hard to manage with antiquated and fragmented systems. Deliverect provides a way for companies to integrate online orders into their POS, streamlining the disparate aspects of food service and delivery onto one single platform.
Deliverect has over 10,000 customers, from household name like KFC and Taco Bell to younger restaurant chains like Dishoom. As one of many trying to capitalize on the rise in online food delivery, competition is hot. However, Deliverect has responded to this by constantly evolving and exploring migration into other sectors of hospitality.
This evolution has seen Deliverect invest in enhancing its services with more physical point of sale terminals and third-party service providers, as well as expanding into in-store management. It also acquired ChatFood, a leader in social media ordering, to solidify its already strong position and more recently, integrated with Uber Direct in Ireland to significantly expand its reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES D
Apr 2021
$65m
SERIES C
Total funding: $237.9m
Company HQ
Theater District, New York, NY
Leadership
Zhong Xu
(Co-Founder & CEO)Previously founded XudoX IT solutions and POSIOS, and acted here as CEO. Previous experience as Global Director of Hospitality for Lightspeed HQ, Senior Software Engineer for EVS Broadcast Equipment, and Technical Sales and Software Engineer for Siruna.
Jan Hollez
(Co-Founder & CTO)Previously co-founded POSIOS and has experience as Director of Hospitality Technology for Lightspeed POS, Technical Leader for EVS Instant Tapeless Technology, Software Engineer, Architect and Analyst for Siruna and has done Research for IBBT, INTEC and IBCN.
Jelte Vrijhoef
(Co-Founder & CPO)Previously co-founded BonChef.nl and is an Owner of Codejongens and Vrijhoef Holding. Has served as Senior Software Architect for Regi Star and InterWord, and as Technology Advisor for Virtual Guard.
Jérôme Laredo
(Co-Founder & President)Previously served as a Venture Partner and Advisor for LYS Energy Solutions, Senior Vice President of EMEA & Asia for Lightspeed HQ, Venture Partner for AccelerAsia, Regional Director of South East Asia for Sitecore, CEO of Asia Pacific for Atex and Sales Director of Europe for Nstein Technologies.
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