Engineering Manager, Vitally
$210k
Plus Equity
Customer success platform
Job no longer available
Customer success platform
21-100 employees
Job no longer available
$210k
Plus Equity
21-100 employees
Company mission
To build the future of customer success.
Role
Who you are
- 2+ years managing high-performing, senior engineering teams
- 5+ years of experience as a software engineer developing user-facing applications
- Strong understanding of software development processes and best practices
Desirable
- Strong opinions on what makes a good software product
- Experience working closely with designers and product managers
- Clear business impact through the launch of successful product initiatives requiring multiple engineers
What the job involves
- As an Engineering Manager at Vitally, you will have the opportunity to grow as both a software engineer and an engineering leader
- In this role, you’ll join Vitally’s growing engineering organization to lead mission-critical projects from end to end, contribute to product strategy, and lead a team of world-class engineers
- You will be reporting directly to the Chief Technology Officer/Co-founder
- Lead a team of 4-6 engineers to develop, test, and maintain high-quality software
- Foster a collaborative and growth-oriented team culture
- Coach and mentor engineers on the team to further their professional development
- Work cross-functionally with Product, Sales, Customer Success, and other Engineering managers to plan product and business strategy
- Participate in the full development cycle: design, development, test, experimentation, analysis, and launch. You’ll be reviewing code, giving feedback on product specs/mocks, and generally helping out wherever is needed
Our take
As consumers move their purchasing habits online, brands must embrace digital engagement to find and keep their customers. However, creating effective online experiences can be difficult without information on what works and what doesn’t. Vitally provides a customer success platform for brands to assess their digital customer service, and identify, target, and retain their best customers.
Vitally is one of a handful of customer success companies catering for the digital consumer age, and it represents a cost-effective option in the market. It supplies an analytics dashboard, intuitive automations, and project management tools for making customer data visible and measurable across a company, enabling collaboration towards insight-led, optimised digital customer engagement.
Vitally serves a range of clients and has generated good revenue from the start. Investment raised by the company will fund the expansion of teams across the business, increase marketing and contribute to continuing growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
104% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2023
$30m
SERIES B
Jun 2021
$9.2m
SERIES A
Total funding: $39.3m
Company benefits
- Equity: We want every team member invested in the company’s success and are happy to be generous with equity.
- 100% of health/dental/vision insurance premiums covered by us for you, your partner, and your dependents
- 401k with a company match
- Commuter benefits
- Unlimited PTO with a minimum we require you to take off. Please relax and recharge!
- Flexible work hours and work-from-home policy
- WFH stipend to ensure your work environment meets your standards wit (i.e. laptop, monitor, etc)
- Education stipend
Company HQ
South Williamsburg, NY
Leadership
Jamie Davidson
(CEO)Co-founder and former CCO of Pathgather. Previoulsy CTO at Abroad101.
Patrick Vatterott
(CTO)Former Software Developer and Senior Consultant at Broadway Technology.
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