Managing Partner, Workday
UKI
Enterprise AI platform for managing HR, finance & IT
Job no longer available
Enterprise AI platform for managing HR, finance & IT
1001+ employees
Job no longer available
1001+ employees
Company mission
To leverage the power of AI to elevate humans and supercharge work, moving business forever forward.
Role
Who you are
- 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs
- 5+ years of delivering / leading consulting engagements
- 5+ years of business experience in Sales and Consulting with sophisticated business IT solutions
- Deep industry/domain expertise
- Experience with long term planning of resources, technology and accounts
- Ability to lead / prioritise multiple customers’ demands balancing customer happiness with revenue and profitability targets
- Willingness to operate and assist at any level when required
- Leadership abilities to empower and manage a matrixed team of individuals at multiple levels within an organisation
- Outstanding interpersonal skills
- General understanding of software license contracts and delivery of associated services
- Experience with transformation projects and Workday
What the job involves
- The Managing Partner is an individual contributor role that works as the executive services lead, assigned to one or more Premium or Strategic accounts. They help deepen and expand Workday's relationship with large global customers
- They are accountable for customer happiness, reference-ability of the customer throughout the lifecycle, and identifying up-sell opportunities
- The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy
- To achieve success, this professional will ensure three critical elements are in place:
- A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual Plan
- This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase
- They will be measured by growth in Sales and Services revenues, renewal rates, SKU attachment including Financials, and customer happiness
- The targets and priorities are set with the Services and Sales Global and Regional Vice Presidents
- Orchestrate and owns the execution of the account strategy, incorporating sales, services, marketing, product and support other Workday organisations
- You will work closely with the Account Executives in the sales teams, plus the Regional Sales Directors, to ensure appropriate alignment and use of extended customer network
- Establish strong governance model between Sales & Services, with clearly articulated plans to develop new additional pipeline for the business
- Accountable for day-to-day activities of Customer Base and Customer Success teams, on the accounts for customers in production
- Provide oversight for all rollout activities for customers while in the initial deployment phase - the assigned Engagement Manager will provide day to day management
- Coordinate all customer facing functions outside of ticket generated support requests, and direct implementation activity. This will include Executive Sponsor Engagement, regular visits to regional HQ (Dublin), and product management design workshops
- Find opportunities alongside Customer Base Account Executives and facilitate the journey from pipeline to delivery
- Develop long term C-level relationships; build and lead strong joint governance model; acts as the primary point of escalation (outside of standard ticket process – but will have transparency of all issues)
- Lead coordinated account planning and ensure Workday’s footprint is expanded with involvement of all relevant business areas and partners
- Proactively identify customer problems and advise the customer towards self-sufficient Workday solutions
- Drive Product and Services adoption and protect Premium Services revenue
- Provide leadership around Value Management and Realisation exercise outcomes, enabling connection of the Value Realisation team
- Quality Assurance of all Services contract amendments before final release
- Strategic focus on our highest revenue accounts at Executive level
- Build account plans to support Workday and our Customers’ objectives
- Executive management of feature adoption blueprint, to support up-sell opportunities
- Partnership and innovation to support Design Partner Initiatives
- Improved Executive and individual contributor alignment
Salary benchmarks
Our take
Workday is a cloud-based software vendor that provides management of workforces and finances. The company uses a single database for workforce management and financial management to offer integration and optimize business intelligence across companies. It has added to the packages and tools it offers over the years, providing analytic options that allow companies to combine third-party data with information collected by Workday.
The company has also grown through acquisitions and partnerships to broaden its capabilities. Most recently, in 2025 it purchases Sana, an AI-driven enterprise knowledge and learning platform, to create a "new front door for work". This acquisition allows Workday to integrate Sana's AI-powered search, agents, and learning capabilities with its own data and workflows, allowing employees to access information, automate tasks, and complete their day entirely within Workday.
Through a combination of strategic acquisitions and in-house development, Workday has built a comprehensive suite of HR, financial, and enterprise tools. By focusing on innovation and AI-driven workflows, the company continues to push productivity and decision-making for organizations worldwide. Building on this track record, Workday is very much positioned for even more growth, reinforcing its status as a leader in shaping the future of work.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2011
$85m
SERIES F
Apr 2009
$75m
SERIES E
Total funding: $215.3m
Company HQ
Pleasanton, CA
Leadership
Aneel Bhusri
(Co-Founder & CEO)Annel began their career at Morgan Stanley as a Corporate Finance Analyst. They then spent nearly 6 years at PeopleSoft as a Senior VP before co-founding Workday in 2005.
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