Customer Success Manager, Learnship

£30-36k

Junior and Mid level

Remote from Germany

More information about location

Business language and cultural communications training

Job no longer available

Business language and cultural communications training

501-1000 employees

B2CB2BEducationLanguagesTraining

Job no longer available

£30-36k

Junior and Mid level

Remote from Germany

More information about location

501-1000 employees

B2CB2BEducationLanguagesTraining

Company mission

To unlock the potential within every global enterprise to create a more collaborative, productive and successful workforce.

Job

Company

Role

Who you are

Excellent communication skills in German and English
Ideally you will have 3+ years of relevant work experience, e.g. in Customer Success Management, Pre-Sales, Project Management, Consulting or similar – experience in SaaS industry is a plus
You are familiar with B2B SaaS enterprise sales methodology, the MS Office suite and virtual collaboration tools – experience with Salesforce/CRM systems/ Learning Management Systems is a plus

What the job involves

Work in alignment with the service level of the account or statement of work defined by the customer and the sales and services team, monitoring time, costs, and deliverables
Maintain customer satisfaction through strong project management and consulting skills
Develop a trusted advisor relationship with customers such that all are aligned with the customer’s business case and business strategy, allowing the full potential of their Learnship solution to be realized
Leverage comprehensive understanding of Learnship solutions to provide relevant adoption and recommendations on solutions and enhancements customized to customers' business needs

Our take

Learnship is a global provider of online language learning, dismantling cross-cultural communication barriers for enterprises operating internationally. With an esteemed decade-long track record, it offers tailored programmes in 14 languages as well as executive coaching, communication skills, and intercultural training.

What distinguishes Learnship from other providers is its unique strategic approach to training, combining human-centric learning, technology, and progressive pedagogy. Its focus on business-centred language courses helps it better address the increasingly global reach of modern companies, and its language learning experience is easily adaptable for learners, trainers, and program managers, as well as other business uses.

Aligned with trends in remote work, digital transformation, and global communication dynamics, Learnship is poised for continued growth. Its proactive foray into future-oriented functional language content, anticipating the language needs of companies grappling with rapid technology process, underscores its ongoing relevance and impact.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

3% employee growth in 12 months

Glassdoor (3.2)

Company

Funding (1 round)

Jan 2018

$11.6m

EARLY VC

Total funding: $11.6m

Company benefits

Remote working, or hybrid within Germany: can come to a modern office in Berlin or Cologne.
27 days annual vacation.
Work with a talented and dedicated international team.
Working equipment plus additional equipment
Pension insurance allowance, Deutschland Ticket and various company discounts
Team events, flat hierarchy & discounted language courses

Company HQ

Martins-Viertel, Köln, Germany

Leadership

Thomas Engelbertz

(CEO)

Previously worked at Vodafone in a number of roles, including Business Manager to Chief Commercial Officer, International Key Accounts Director, and IoT CEO.

Share this job