Technical Customer Support Internship, Wingtra
4 Months
Travel occasionally
Mapping & survey drones
Job no longer available
Mapping & survey drones
101-200 employees
Job no longer available
Travel occasionally
101-200 employees
Company mission
To simplify the way aerial data of large assets is collected.
Role
Who you are
- Currently pursuing or recently completed a degree in engineering, GIS, robotics, or a
- Related technical field
- Strong problem-solving skills and an interest in customer support & technology
- Excellent organizational and communication skills
- Ability to work in a fast-paced environment and collaborate with global teams
- Experience with CRM or ticketing systems (e.g., HubSpot, Zendesk) is a plus
- Interest in drones, robotics, surveying, or GIS is a plus
- Willingness to travel occasionally
What the job involves
- Together with a small and highly skilled team of sales and support managers, you will support our partners in the Americas
- By scaling the Wingtra business in the Americas, you play a key role in Wingtra's commercial success
- Assist in responding to customer support requests and troubleshooting technical issues using HubSpot
- Support customers with photogrammetry, coordinate systems, GNSS, and post-processed kinematics
- Help with technical onboarding and consulting for customers remotely
- Contribute to writing technical documentation and manuals
- Communicate effectively with team members worldwide, both in meetings and video calls
- Support logistics processes with key partners in North America
- Assist the sales and marketing teams with demos and customer interactions
- Collaborate with engineers in Zurich on solving technical challenges
Our take
Developing, producing, and commercializing drones, the UAV manufacturer Wingtra aims to make a globally positive impact with the production of their long-range multi-copters.
Standing out from the crowd, the WingtraOne drone is equipped with professional photogrammetry sensors, allowing the extraction of 3D information from photographs. Alongside this, Wingtra is the largest commercial VTOL player when it comes to surveying, construction, and precision agriculture.
Since its inception in 2017, Wingtra has partnered with many of the biggest equipment dealers in the world, including Propeller, Sony, AirData, and Esri. Along with distribution partners in 5 continents, Wingtra has been selling mapping drones globally ever since and believes going forward that their products will help not only increase work efficiency but also aid in saving the lives of people and animals. Recent funding will help the company move towards this goal, through a new expansion strategy that includes improving its current tech and adding new features.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2023
$22m
SERIES B
Oct 2021
$4.5m
EARLY VC
Total funding: $51m
Company HQ
Alt-Wiedikon, Zürich, ZH
Leadership
Maximilian Boosfeld
(Co-Founder & CEO)Co-Owner of Kleine Freiheit.
Armin Ambühl
(CTO)Armin initially joined Wingtra as a Mechanical Engineer in 2015, becoming the Head of Software Development in 2016, and CTO in 2017.
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