Technical Customer Support Internship, Wingtra

4 Months

Salary not provided

Hubspot

Zendesk

Remote from US

Travel occasionally

Mapping & survey drones

Job no longer available

Mapping & survey drones

101-200 employees

B2BManufacturingFlightsDronesAerospace

Job no longer available

Salary not provided

Hubspot

Zendesk

Remote from US

Travel occasionally

101-200 employees

B2BManufacturingFlightsDronesAerospace

Company mission

To make professional-grade geospatial deliverables and aerial insights more accessible to teams with mixed levels of drone and surveying expertise, so that organizations can manage resources, infrastructure, and assets more effectively.

Job

Company

Role

Who you are

Currently pursuing or recently completed a degree in engineering, GIS, robotics, or a
Related technical field
Strong problem-solving skills and an interest in customer support & technology
Excellent organizational and communication skills
Ability to work in a fast-paced environment and collaborate with global teams
Experience with CRM or ticketing systems (e.g., HubSpot, Zendesk) is a plus
Interest in drones, robotics, surveying, or GIS is a plus
Willingness to travel occasionally

What the job involves

Together with a small and highly skilled team of sales and support managers, you will support our partners in the Americas
By scaling the Wingtra business in the Americas, you play a key role in Wingtra's commercial success
Assist in responding to customer support requests and troubleshooting technical issues using HubSpot
Support customers with photogrammetry, coordinate systems, GNSS, and post-processed kinematics
Help with technical onboarding and consulting for customers remotely
Contribute to writing technical documentation and manuals
Communicate effectively with team members worldwide, both in meetings and video calls
Support logistics processes with key partners in North America
Assist the sales and marketing teams with demos and customer interactions
Collaborate with engineers in Zurich on solving technical challenges

Our take

Developing, producing, and commercializing drones, the UAV manufacturer Wingtra aims to make a globally positive impact with the production of their long-range multi-copters.

Standing out from the crowd, the WingtraOne drone is equipped with professional photogrammetry sensors, allowing the extraction of 3D information from photographs. Alongside this, Wingtra is the largest commercial VTOL player when it comes to surveying, construction, and precision agriculture.

Since its inception in 2017, Wingtra has partnered with many of the biggest equipment dealers in the world, including Propeller, Sony, AirData, and Esri. Along with distribution partners in 5 continents, Wingtra has been selling mapping drones globally ever since and believes going forward that its products will help not only increase work efficiency but also aid in saving the lives of people and animals. Recent funding will help the company move towards this goal, through a new expansion strategy that includes improving its current tech and adding new features.

Freddie

Company Specialist at Welcome to the Jungle

Insights

30% employee growth in 12 months

Glassdoor (3.4)

Company

Funding (last 2 of 7 rounds)

Mar 2023

$22m

SERIES B

Oct 2021

$4.4m

EARLY VC

Total funding: $50.1m

Company HQ

Alt-Wiedikon, Zürich, ZH

Leadership

Maximilian Boosfeld

(Co-Founder & CEO)

Maximilian is also the co-owner of Kleine Freiheit. They graduated from ETH Zürich with a degree in Mechanical Engineering.

Armin Ambühl

(CTO)

Armin initially joined Wingtra as a Mechanical Engineer in 2015, becoming the Head of Software Development in 2016, and CTO in 2017.

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