Account Manager, Blend
Business performance data & analytics
Be an early applicant
Business performance data & analytics
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To help advance our understanding of our customers and business performance.
Role
Who you are
- Successful candidates will have experience managing complex and large-scale accounts in a fast-paced, collaborative environment
- We are looking for a self-starting, motivated individual who knows how to keep calm in the storm
- Candidates should show strong curiosity and a passion for or interest in data science and enabling techniques, tools, and technologies
- Bachelor’s degree in business, marketing, management, data science, or a related field
- 5+ years of experience in account management or client relationship management, within professional services, data science, technology firms, or agencies; Proven track record of building and maintaining successful client relationships
- Experience managing or mentoring junior staff
- Skills & Knowledge
- The ability to develop client materials such as project status, deliverable outputs, QBRs, and proposals; this often includes making complex ideas and activities simple for a business audience
- Understanding of the business applications of data engineering, data science, and business intelligence concepts
- Excellent communication, presentation, and interpersonal skills
- Technical Proficiency
- Familiarity with tools and software used in account management (e.g. CRM systems, project management tools)
- Ability to interpret and act on data to improve client satisfaction and team efficiency
- Personal Attributes
- Strong problem-solving skills and the ability to manage complex client relationships and sensitive situations
- Adaptability to change in a dynamic and fast-paced environment; Highly organized with strong time management capabilities
- Ability to successfully navigate ambiguity and manage competing priorities
- Other Requirements
- Availability to travel occasionally for client meetings
What the job involves
- When you work at BLEND360, you will:
- Collaborate with a smart, passionate group of people who are invested in your success
- Partner with an impressive list of clients, who value Blend360’s services and the world class experience we deliver with every engagement
- Thrive with a company and leadership team who are committed to growth
- Blend360 is seeking an energetic and experienced Account Manager to join our team
- The Account Manager will be responsible for building client relationships, owning account operations, and supporting account leaders in driving account growth
- Support senior client leaders by providing oversight for designated accounts
- Ensure operational efficiency, client satisfaction and successful delivery of services with support from senior client leaders
- Monitor and report on account performance, identifying areas for process improvement, proactively recommending and implementing solutions
- Track all key account activity, agreements, progress; generates regular documentation
- Foster client relationships, serving as one of the primary points of contact and trusted advisor for client stakeholders and supporting senior client leaders in ensuring client needs are met
- Delivery Oversight
- Monitor project timelines and resource utilization, ensuring all deliverables are completed on time and within budget
- Provide recommendations / solutions to problems, escalate to senior client leaders if/when needed
- Coordinate with internal cross-functional teams to develop and deliver integrated solutions that meet client objectives
- Support senior client leaders in building strategic account plans, identifying areas of opportunity, and developing related materials focused on growing Blend's presence
- Contract Management
- Contribute to the development of proposals, presentations, contracts
- Leadership
- Mentor and guide junior staff, providing support and training in account management best practices and career development
Our take
As large enterprises digitise at increasingly complex rates, data solutions and advanced analytics are becoming increasingly vital services. Bled360 is a data science solution provider helping these companies leverage the data they harness in transformative ways.
Consisting of data scientists and engineers, the company aids large enterprises in machine learning operations, AI integration and data governance. Overall, it helps to boost the efficiency of data usage.
Blend360 has also been strategically growing through the acquisition of SMEs, in part funded by its 2022 Growth Equity investment. Companies it has acquired include FutureproofAI, enhancing its service offerings and customer base. Its acquisition of Montevideo Labs also enhances its position in LatAm regions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company values
- Integrity
- A people-centric approach
- Growth
Company HQ
Town Center, Columbia, MD
Articles
Leadership
Patrick Hennessy
(CEO & Co-Founder)Previously Managing Director at Whitegate Capital Partners, Advisor to the CEO at Merkle and Vice President at Cornwell Data.
Tim Berry
(Co-Founder)Previously President of Merkle Europe, Senior Director of Rapp Collins Worldwide and Senior Manager at AT&T.
Salary benchmarks
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