Head of Sales Operations, Arbolus
More information about location
Expert advisory network
Job no longer available
Expert advisory network
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
Arbolus' mission is to make the world's human knowledge digital
Role
Who you are
- To be successful in this role, this role must possess strong sales acumen, strategic planning capabilities, and the ability to work collaboratively with a broad team while reporting to the Chief Revenue Officer
- Extensive first-hand experience with progressive sales automation systems and demonstrated ability to improve sales productivity
- Demonstrated ability to define, refine and implement sales processes, procedures, and policies
- Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues, and identifying team needs
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries
- Strong technical, problem-solving, and collaboration skills
- Expert in BI tools (Tableau, Data Studio, etc) and CRM systems (Salesforce), and Google Suite
- Bachelor's degree in business, sales/marketing, or related discipline, MBA preferred
- 10+ years of experience working in sales, business or marketing operations, or business management and leading a team
- Start-up and SaaS experience are strongly preferred
What the job involves
- Establish a sales operations structure and environment that will promote and implement strategy and operational models that contribute to revenue growth
- Manage sales planning, reporting, forecasting, quota allocation and management, sales process optimization, territory planning, and sales compensation administration
- Manage and optimize the sales process from lead to close, identifying bottlenecks and opportunities for sale cycle optimization and acceleration
- Analyze sales performance data to identify areas for improvement and implement solutions
- Create and manage sales reports and dashboards to provide insights into pipeline and Sales (Inside and New) and Client Development performance
- Collaborate with other departments to ensure alignment with overall company goals
- Influence and manage CRM and sales technology strategy to scale ahead of the business needs, ensuring that the strategy takes into account the full sales and marketing funnel
- Develop and implement policies and procedures to ensure data integrity and cleanliness of the CRM data
- Develop key performance metrics and dashboards that help the Sales and Client
- Participate in and manage sales territory planning
- Support sales training programs to ensure the team is armed with product/domain knowledge
- Participate in sales enablement programs, providing the sales teams with the resources needed to close more deals, including content, tools, knowledge, and information to effectively sell to customers
- Work with our People and finance functions on sales incentive compensation plans
- Act as a sales advocate by balancing sales needs while managing reasonable expectations from an operations perspective
- Participate in management decision-making processes concerning sales issues and procedures and serve as an escalation point for the resolution of any issues
- Manage relationships/agreements with external partners and vendors
Our take
Arbolus is at the apex of two trends: flexible working opportunities becoming more fashionable and a demand for narrow expertise in challenging times.
The company provides access to a network of experts for enterprise knowledge. However, in a crowded space, it strives to set itself apart by investing in technology.
The company is doubling down on the use of Machine Learning and an AI backbone to improve their matching capabilities becoming ‘experts in experts’ at lower cost compared to their competitors.
Freddie
Company Specialist at Welcome to the Jungle
Insights
185% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2024
$20m
SERIES B
Apr 2022
$15m
SERIES A
Total funding: $44.2m
Company benefits
- Competitive base-pay + bonus
- International exposure
- Influence on the future of Arbolus
- Great team & strong office culture
- 2x annual retreats and regular social activities
- Private health insurance
- Work from home days
- Top-notch equipment necessary for your work (MacBook, iPhone,...)
Company HQ
Hackney, London, UK
Leadership
Sam Glasswell
(co-CEO)After a Law degree, Sam started his career as part of the startup team at AlphaSights which built networks of experts to connect with investors. Completed an MBA and incubated a business (VentureRing) to build a VC investor community. He later joined Genpact to learn strategic and value based sales in tech.
Will Leeming
(co-CEO)Worked at the expert network company, AlphaSights for years, eventually becoming Vice President of Innovation & Data Strategy.
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