Staff Backend Engineer, MURAL
AI Systems
$181-226k
Digital workspace for visual collaboration
Open for applications
Digital workspace for visual collaboration
501-1000 employees
Open for applications
$181-226k
501-1000 employees
Company mission
To inspire and connect imagination workers globally by providing teams the means, the methods, and the freedom to innovate from anywhere.
Role
Who you are
- 7+ years of software engineering experience, with strong expertise designing, building, and operating reliable production systems, scalable services and APIs, and well-defined system architectures
- Experience designing and operating distributed systems for complex workflows, including orchestration, asynchronous processing, job execution, retries, event-driven architectures, long-running processes, and failure recovery
- Familiarity with AI, LLM, or agentic systems, including concepts such as tool use, context retrieval, evaluation, or model orchestration
- Strong focus on production quality, including observability, reliability, testing, security, maintainability, and incident response
- Strong communication skills, with the ability to produce clear technical documentation and collaborate cross-functionally
- Experience working full stack or collaborating closely on product-facing frontend experiences
- Deeper AI/ML experience, especially with LLM evaluation, experimentation, embeddings, retrieval systems
- Experience with knowledge graphs, graph-based data modeling, entity resolution, or relationship-aware retrieval systems
What the job involves
- You will design and build the core AI systems and platforms that enable Mural’s next wave of agentic, AI-driven collaboration experiences
- Rather than building isolated AI features, you’ll work on the core backend systems that power Mural’s agent platform, including agent orchestration, durable execution, contextual memory, tool integration, observability, and evaluation. Your work will enable intelligent agents to reason over product context, act on behalf of users, and operate reliably and safely at scale. Our stack at Mural includes Azure OpenAI, React, Node, MongoDB
- Build the core backend systems that power Mural’s agent platform, including orchestration, durable execution, tool execution, memory, observability, and evaluation infrastructure
- Design scalable services and APIs that allow AI agents to retrieve context, coordinate multi-step workflows, interact with Mural data, and act reliably on behalf of users
- Develop the agent memory layer, including systems for conversation context, product context, retrieval, summarization, compaction, and long-term context management
- Create infrastructure to monitor, debug, and improve agent behavior through traces, metrics, feedback loops, and offline evaluation
- Translate complex, open-ended product needs into clear backend architectures, service boundaries, data models, and implementation plans that align technical capabilities with user value
- Help define the technical direction for agentic AI at Mural, contributing to long-term architecture and strategy
- Champion engineering excellence, mentoring others and establishing best practices for building reliable AI systems
- Contribute to team growth through hiring, process improvements, and fostering a culture of curiosity, collaboration, and inclusivity
Our take
Mural is a virtual collaboration platform that caters both to the increasing demand for visual work methods and the shift towards remote working. Functioning more like a team- or business-wide whiteboard than a chat room, it is part of a developing trend away from single-channel platforms like Slack and towards a more integrated collaborative workspace.
Founded in 2011, Mural is an early entrant in an increasingly crowded field which includes rivals such as Gather and Tandem. However, it stands out with the flexibility of its approach to multi-functional virtual spaces and range of integrations. This has allowed it to gather a large customer base in a diverse range of companies including IBM, Autodesk and SAP.
The company boasts strong development, securing multiple funding rounds early in its journey that grew its valuation beyond $2 billion. It has since successfully found a more mature direction through leadership changes and a rebrand, continue its growth in a new phase for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$50m
SERIES C
Aug 2020
$118m
SERIES B
Total funding: $216.8m
Company benefits
- Company equity
- Health insurance
- Fertility benefits
- MURALvida stipend
- Fully remote team
- Flexible time off
- Parental leave
- End of Year Closure
- Design thinking trainings
- MURAL free forever plan
- 401(k) 🇺🇸
Company HQ
Chinatown, San Francisco, CA
Leadership
Leigh-Margaret Stull
(CEO)Previously spent 13 years at CareerBuilder, in roles including CPO/CMO and COO. Former Innovation Advisor, Business Consultant and Change Management Leader.
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