Senior Sales Manager, Stripe
SMB & Midmarket Renewals & Growth - EMEA
€248-372k
OTE
The range includes both the sales commissions/sales bonuses target and annual base salary for the role
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
€248-372k
OTE
The range includes both the sales commissions/sales bonuses target and annual base salary for the role
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 12+ years of midmarket and commercial sales experience with at least 5 years in customer growth, renewals, or account management leadership
- Proven track record managing a large sales organization (30+ people) across multiple managers and geographies
- Demonstrated success managing and growing multi-million dollar midmarket customer portfolios with consistent net dollar retention above industry benchmarks
- Experience driving expansion strategy for midmarket accounts with complex stakeholder landscapes
- Strong executive presence and ability to engage effectively with senior leadership during high-stakes renewal negotiations
- Deep understanding of midmarket software or financial technology contract structures, pricing models, and negotiation strategies
- Track record of building and scaling high-performing account management teams across multiple European markets
- Experience implementing systematic account growth methodologies in midmarket environments
- Strategic mindset with ability to identify long-term account expansion opportunities beyond immediate renewal cycles
- Excellent cross-functional leadership skills to orchestrate complex renewal and expansion efforts
What the job involves
- As Senior Sales Manager for EMEA SMB & Midmarket Renewals & Growth at Stripe, you'll lead a significant organization of 30+ professionals, including 4 direct-report managers, focused exclusively on expanding existing relationships footprint.
- You'll be responsible for orchestrating high-value renewals & expansions, developing systematic approaches to account growth & cross-sell, and establishing Stripe as the strategic financial infrastructure partner for our most valuable small and midmarket customers across EMEA
- Build and lead a high-performing organization of 30+ professionals through 4 regional managers, establishing consistent processes for account growth and renewal excellence
- Own the EMEA renewal and expansion revenue targets, including personal involvement in strategic large renewal opportunities
- Develop and execute the long-term growth strategy for existing small midmarket accounts across EMEA, focusing on increased wallet share and product adoption
- Implement sophisticated account planning methodologies to systematically identify expansion opportunities within the existing customer base
- Foster executive-level relationships with key customers, serving as Stripe's senior representative in renewal and expansion discussions
- Create specialized playbooks for cross-selling and upselling Stripe's expanding product portfolio
- Collaborate with Product, Marketing, Customer Success, and Finance to develop compelling value propositions for renewals and expansion opportunities
- Design and implement retention strategies to minimize churn and maximize net dollar retention across the EMEA portfolio
- Establish metrics and accountability frameworks to drive consistent performance across all renewal and growth teams
- Represent Stripe at industry events to reinforce customer relationships and industry presence
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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