Staff Product Manager, Faire
Relationship Growth
$220-302.5k
+ Equity
More information about location
2-5 days a week in office
Online wholesale marketplace for retailers & brands
Be an early applicant
Online wholesale marketplace for retailers & brands
1001+ employees
Be an early applicant
$220-302.5k
+ Equity
More information about location
2-5 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- It requires someone who is energized by raising the bar on how these tools work together to help our brand partners be successful, rather than optimizing them at the margins
- 8+ years of product management experience
- Direct marketplace experience. You are fluent with the dynamics of competing customer objectives across both sides of the marketplace, you anticipate second-order effects, and you have a track record of finding elusive win-win solutions
- This role goes beyond a traditional product role, closer to running a small business inside Faire. Experience in consulting, finance, professional services, or business school can be especially useful preparation for the strategic and cross-functional complexity it involves. Direct experience in growth, marketing, or CRM is a plus
- AI-first in your own and your team's workflows, and in what you build. You actively use AI to move faster, ship more, and make your team more effective. You have a clear point of view on how to apply AI to brand-facing tools in wholesale tech and martech, including what is possible now and what is around the corner
- Highly customer-focused, with strong qualitative and quantitative judgment. You make decisions that hold up on both sides of the marketplace, for brands and for retailers
- Strong strategic thinking and execution skills. Excited to set high-level vision and strategy while also finessing customer-experience details, with a clear track record of driving business impact through product
- Proven zero-to-one product experience. You have built and shipped new, customer-facing capabilities from early concept through launch and iteration, with the discipline to set crisp success metrics and drive tight build-learn-iterate cycles
- Structured communicator and systems thinker who can make complexity simple
- Experience leading major launches alongside go-to-market and marketing teams
- Experience with product analytics, A/B testing, long-term holdouts, and modeling out product impact. You pull a coherent picture from a wide range of data types and methods, you acknowledge what you do not yet know, and you are a thoughtful partner and challenger to your data and analytics partners
- Proven leader who influences across functions and at the executive level. You set direction for the full EPDD and GTM team, pull in the right partners, hold them accountable, recruit A-players, and uplevel the people around you
- Owner and builder. You want to meaningfully rebuild and up-level tools and programs, you get into the details, and you hold a high bar for yourself and the team across a large and complex scope
What the job involves
- The Relationship Growth team helps brands and retailers on Faire connect and collectively grow their businesses
- We build the sales, marketing, and proprietary-data tools that give brands a leg up in reaching and engaging the right retailers, so that each relationship becomes more valuable for both sides over time. Today, that work spans three areas:
- Tracking and understanding retailers — the data and insights brands use to know who their most valuable customers are and how to grow with them
- Reaching out with updates and information retailers care about — brand-sent emails, in-product surfaces, proprietary messaging channels, and the systems that carry them across updates like new product/collection launches, abandoned carts etc
- Providing personalized sales and support — lead generation and qualification, promos, and the tools that let brands act on what the data is telling them
- As the Staff Product Manager for Relationship Growth, you will own the strategy and roadmap for this product surface end-to-end
- You will define how brand-driven engagement fits within the broader Faire ecosystem and how each piece ladders to durable growth in relationship LTV
- This role sits at the intersection of product strategy, two-sided marketplace economics, and brand-side go-to-market
- Own strategy and roadmap for Relationship Growth. Set the multi-year direction for how Faire's brand-side tools evolve and deliver compounding value to retailers, brands, and Faire
- Keep raising the bar on how these tools drive growth. Meaningfully rebuild and up-level tools and programs where the current ceiling is too low
- Partner across the full EPDD and GTM team. Work closely with design, engineering, data science, marketing, account management, PMM, and brand sales to land work that often requires sensitive, high-stakes go-to-market alongside the product itself
- Shape how brand-driven communications fit within the broader Faire ecosystem. Make the calls on what belongs in brand-driven channels versus Faire-driven channels, and on how brand-side action affects the retailer experience overall
- Set the direction for how AI reshapes the wholesale tech and martech tools brands rely on, including what Faire should build, buy, or differentiate on
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects over 500,000 retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder & Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
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