Senior Product Manager, Tide
User Experience
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Business accounts for SMEs
Open for applications
Business accounts for SMEs
1001+ employees
Open for applications
+ Share options
1001+ employees
Company mission
Tide's mission is to transform the business banking market, and to save SMEs time and money.
Role
Who you are
- This role is for you if you’re a seasoned product professional with a deep understanding of user-first product development, a hypothesis- and data-driven mindset, and a passion for iterative discovery and delivery
- You have 5-7 years of experience in product management, with hands-on involvement throughout the full product development lifecycle, particularly in iterative product discovery and delivery
- You are both strategic and execution-focused, with a proven ability to drive product improvements and deliver measurable results
- You enjoy hands-on product management and are excited to contribute to a team that’s scaling, bringing your expertise to build great products
- You naturally spot opportunities for improvement in processes, tools, or team workflows and can drive impactful changes with agility
- You’re comfortable navigating ambiguity and can break down greenfield areas into clear steps, milestones, and actionable plans while remaining flexible to adapt as needed
- You are an excellent communicator, able to tailor your messaging to resonate across all levels, including senior leadership, and you are a compelling storyteller in both written and spoken English
- You are outcome-driven, focused on creating value for both users and the business, and can confidently pivot strategies to maintain alignment with goals
- You are passionate about delivering exceptional user experiences, paying close attention to UX details and ensuring end-to-end solutions meet diverse consumer needs
- You can define and track key metrics, combining qualitative and quantitative data to guide decisions and prioritize effectively
- You excel in product discovery, confidently driving validation and iteration within both the problem and solution space
- You are adept at simplifying complexity, finding innovative solutions to challenging problems and cutting through ambiguity with ease
- Ideally, you have experience working on platform or foundational products, and you understand how to scale products across teams and organizations
- Bonus: You have experience in startups, scale-ups, global products, or FinTech
- Bonus: You bring technical experience or education that enables you to collaborate effectively with engineering teams
What the job involves
- You will be joining a newly established product area called Experience Foundations, focused on evolving our global platform's end-to-end user experiences to drive greatervalue and differentiation
- Own a key product domain from conception to implementation and beyond. Drive the strategy, vision, and roadmap for your area through effective prioritization and deep expertise, while collaborating closely with the Head of Product and leadership team
- Contribute to the development of new customer-facing and internal platform products. Work on initiatives ranging from greenfield projects to refining existing solutions to achieve user value, strategic goals, and measurable business impact
- Design solutions with a global mindset, considering the needs of an international user base (e.g. UK, India, and Germany) across both mobile and web platforms
- Collaborate with the foundational platform team to improve overall user and product experiences, ensuring alignment with organisational goals and priorities
- Act as a cross-functional contributor: partner with Design, Engineering, Data Analysts, Product Marketing, and other product teams to deliver exceptional outcomes
- Drive product discovery efforts, working with Engineering and Design to identify opportunities, test concepts, and operationalise prototypes using both qualitative and quantitative insights
- Act as a strong advocate for your product area by effectively communicating strategy and updates to teams and stakeholders across the business
- Evangelise the voice of the customer to inspire teams and align stakeholders with the product vision, ensuring customer needs are at the core of decision-making
- Provide mentorship and guidance to junior product managers or team members, contributing to their growth and development as the team scales
- Champion agile practices and contributing to improvements in product development processes and team collaboration
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide solves that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch Tide has gained considerable traction among small businesses. This is largely thanks to their fast onboarding times, low fees and the diversity of their products, which include a number of accountancy tools. Headed up by a former RBS, C&A and Optanus executive, Tide is uniquely positioned within the financial services market.
Having built a strong user base of over 500,000 in the UK, Tide has since launched in India, where it has an additional 50,000 users. Through further expansion into Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2023
$24.7m
GROWTH EQUITY VC
Jul 2021
$100m
SERIES C
Total funding: $289.3m
Company benefits
- Discounted gym membership
- Personal learning and development allowance
- Enhanced family friendly leave
- Paid volunteering and charity work days
- Cycle-to-work scheme
- Option to buy extra holiday, or take a sabbatical
- Work from home opportunities
- Health insurance
- Flexible working
- Breakfast, snacks and hot drinks
- Private healthcare cover
- CBT and subsidized mental health apps
Company HQ
City of London, London, UK
Leadership
Dr Oliver Prill
(CEO, not founder)Started out as a consultant at McKinsey. Previously served as CEO of both C&A Bank and Optanus, and was COO of Kreditech Holding.
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