Project Coordinator, OneLocal
Equity available
Marketing automation platform for SMBs
Open for applications
Marketing automation platform for SMBs
21-100 employees
Open for applications
Equity available
21-100 employees
Company mission
OneLocal's mission is to help local businesses grow by delivering impactful results at every stage of the customer journey.
Role
Who you are
- 3+ years of experience as a Project Coordinator in an agency, start-up, or fast-paced environment
- Proven ability to manage a pipeline of deliverables across multiple teams
- Experience collaborating with internal stakeholders, including digital marketing SMEs, team leads, freelancers, sales, client success, support, product, and engineering
- Exceptional written and verbal communication skills, with the ability to present project updates, roadblocks, and solutions clearly
- Strong organizational skills with the ability to manage multiple projects simultaneously and maintain attention to detail
- Critical thinking and a solution-oriented mindset are essential
- Familiarity with the agile product development lifecycle is an asset
- Proficiency in Jira Projects, Jira Reporting, and Salesforce is an asset
- Effective facilitation and presentation skills, with the ability to communicate across all levels of the organization
What the job involves
- We're looking for a Project Coordinator to coordinate tasks and develop projects across multiple teams within the Delivery (Production) Department
- You will support various teams by executing tasks and streamlining processes as we expand our product offerings, contributing to the entire client delivery lifecycle (onboarding and ongoing)
- Working closely with the Director of Delivery, Delivery team leads, and individual contributors, you’ll ensure client projects align with the company’s vision, meet market needs, and are delivered to consistently high standards
- Assist in the planning and execution of digital projects (websites, apps, digital marketing campaigns, etc.)
- Understand OneLocal’s product offering to manage cross-team workflows, optimize processes, identify dependencies, and align team dynamics to project outcomes
- Serve as the main point of contact for stakeholders, providing regular updates, facilitating effective communication, and documenting project outcomes
- Administer and maintain departmental initiatives, including streamlining workflows, organizing data, bulk ticket creation, capacity reporting, and time tracking
- Allocate and manage resources (team members, time, budget, etc.) effectively, identifying potential roadblocks and escalating as needed
- Manage escalations by assessing workflow impacts, coordinating resources, and tracking details to provide actionable insights while proposing process improvements
- Ensure project updates are actionable, streamline cross-department communication, and monitor SLAs to identify and resolve inefficiencies
- Identify opportunities to improve processes and propose solutions to enhance efficiency
Our take
Well executed marketing is generally considered a must for enterprise organizations but a luxury for small businesses. While enterprise organizations have a variety of platforms serving their needs, local businesses typically lack both the technical expertise and resources to execute proper marketing campaigns and convert them into sales.
Onelocal is a platform where local businesses can find tools and expertise to help them bridge this gap. It offers its clients personalised marketing expertise, enterprise-level tools and automation, and customised analysis - promising total coverage of everything needed to outsell the competition.
Dubbed as the Salesforce for local businesses, Onelocal is aiming for Salesforce-type market domination in their niche business area. The company has been quick to find grounding in the SMB world, with funds secured being invested in expanding its suite of offerings as it seeks to grow its list of clientele.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jan 2014
$0.3m
SEED
Total funding: $0.3m
Company benefits
- Flexible working hours
- Full medical, dental and lifestyle benefits package
- Lunch and learns, training tutorials, courses for skill advancement and other opportunities to learn new things
- Fully stocked kitchen with snacks, coffee and tea
- Team events - annual offsites, monthly team outings, board game nights and more
- Location in the heart of downtown Toronto, close to public transit
- Vacation time
- Dog friendly office!
Company values
- We’re always improving
- We go the extra mile
- We’re one team
- We’re open to being wrong
- We play to each other’s strengths
- We don’t give up
- We celebrate our successes
Company HQ
CityPlace, Toronto, ON
Leadership
Edward Yao
(CEO)Was previously the President and Co-founder at TeamBuy, and worked as an Analyst at Accenture.
Alex McCausland
(CTO)Worked previously in Software Development at Bibliocommons, TeamBuy and Indigo
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