Collections Intern, Imprint
$38.00 per hour
2-3 days a week in office
Branded payments and rewards products
Open for applications
Branded payments and rewards products
101-200 employees
Open for applications
$38.00 per hour
2-3 days a week in office
101-200 employees
Company mission
To make payments better for modern brands and their customers.
Role
Who you are
- Incoming College Seniors graduating in 2025-2026
- Currently pursuing a Bachelor’s degree in Business, Finance, Economics, or a related field
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication skills, both written and verbal, with a customer-focused mindset
- Ability to handle multiple projects and deadlines in a fast-paced environment
- Interest in collections, risk management, or fintech
- Familiarity with tools like Google Suite, Excel, or CRM software (a plus)
What the job involves
- We’re seeking a motivated Collections Intern to join our Summer 2025 Internship program
- This role provides hands-on experience in managing collections processes, supporting our efforts to recover overdue payments while maintaining a positive customer experience
- You’ll collaborate closely with Operations, Risk, and Customer Support teams to refine our collections strategies and contribute to creating a scalable, customer-focused framework
- Collections Strategy: Support the development and refinement of collections strategies to enhance recovery rates while prioritizing customer relationships
- Data Analysis: Assist in analyzing collections data to identify trends, optimize outreach, and improve processes
- Customer Engagement: Help manage customer communications for overdue accounts with empathy and professionalism
- Process Optimization: Collaborate with Operations and Risk teams to develop workflows and tools that streamline the collections process
- Compliance Integration: Ensure that all collections activities align with relevant regulations and internal policies
- What You’ll Gain
- Hands-on experience in collections within a fast-growing fintech startup
- Exposure to customer engagement strategies and data-driven decision-making processes
- Opportunities to develop skills in risk analysis, process improvement, and compliance integration
- Collaboration with cross-functional teams to enhance the company’s collections framework
- A chance to make a meaningful impact on our financial operations and customer experience
Application process
- Deadline to Apply: January 15, 2025 at 8:00 AM UTC
Our take
These days, all sorts of cards abound, from virtual cards to co-branded credit cards. Imprint aims to stand out in the increasingly crowded space by partnering with businesses to provide branded rewards cards for customers.
While there has been an increase in the number of companies offering branded financial products to reduce costs, Imprint sees its card programs as offering a new platform for deepening customer relationships: less of the nastiness of credit and a much greater focus on rewards.
The startup is focusing on refining its embedded finance solution to fulfil its vision of an Apple-pay like experience for merchants and consumers.
Imprint will hope that its lightweight service, fit for smaller customers like hotel chains, will allow it to compete with the major venture-backed players in the space like Cardless, Apto and Alviere. Its $75 million in venture capital raised in 2023 will go some way towards achieving these aims.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
103% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$75m
SERIES C
Nov 2023
$75m
SERIES B
Total funding: $203m
Company benefits
- Leading configured work computers of your choice
- Generous and flexible PTO policy
- Fully covered, high-quality healthcare including fully covered dependent coverage
- Additional health coverage includes access to One Medical and option to enroll in an FSA
- 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
- Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Company values
- Customer Obsession | We start with the consumer and work backwards. We put ourselves in consumers' shoes, we obsess about what they want and expect from our products, and we work vigorously to earn and keep their trust
- Speed | Our single biggest advantage is speed. We have a bias to action, and we push to accelerate everything that we do individually and as a team. We count the days and always seek to shorten our cycle times
- Excellent work | We insist on excellent work from ourselves and others. We are unreasonable in this pursuit and we do not compromise our standards for the sake of social cohesion
- Personal growth | We are each dedicated to personal growth and to giving colleagues the opportunities and empathetic feedback to help them improve. We look for people who have the humility and courage to become the best at what they do
- Intentional transparency | We share information by default and expect colleagues to provide relevant, well-reasoned feedback. We know transparency is critical to creating the best work and to making the best decisions and we strive to be candid at every opportunity
- Inclusivity & empowerment | We bring our true and diverse selves to work. We know that a diversity of backgrounds and perspectives will allow us to build the best product, company, and culture
Company HQ
Little Italy, New York, NY
Articles
Leadership
Daragh Murphy
(CEO)Previously VP of Operations & Strategy at WeWork. They were a Junior Partner at McKinsey until 2018. Originally trained as a lawyer at Duke University, before working as a Corporate Lawyer at WilmerHale.
Michael Pechman
(Head of Operations)Portfolio Director of Thrive Capital until 2020. Before that, worked as a Product Manager at Google and as a Business Analyst at McKinsey.
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