Senior Partner Manager, Gong

• 8+ years of demonstrated experience in Partner/Channel Management within a high-growth SaaS or B2B technology environment, with a focus on EMEA
• Proven track record managing Services, Agency, or Consulting partnerships, ideally within the Revenue Operations or B2B technology space
• Direct experience developing, launching, and managing a successful Reseller or Channel Partner program from the ground up is highly desirable
• Strong commercial acumen with experience negotiating complex partnership agreements and managing partner compensation models (e.g., margins, rebates, MDF)
• Exceptional communication and presentation skills in English; fluency in another major European language is a plus
• Ability to travel regularly across the EMEA region to meet with partners and attend events

Desirable

• We're looking for an exceptional, results-driven Partner Manager to manage and significantly scale our Services (Consulting/Agency) and Reseller partner ecosystem across EMEA
• This is a critical, dual-focused role
• You will be responsible for nurturing growth within our existing RevOps/Services partners (like Towa, Revops Automated, etc.) and, simultaneously, establish the foundational strategy and execution for our emerging Reseller channel in the region
• Program Establishment: Define and lead the foundational launch and scaling of the Gong Reseller Motion across strategic EMEA territories
• Recruitment & Onboarding: Identify, recruit, and onboard high-potential Value-Added Resellers (VARs), Distributors, and Managed Service Providers (MSPs) who align with Gong's ideal customer profile and market strategy
• Commercial & Legal: Negotiate commercial terms and operational agreements (e.g., contracts, margins, incentive programs) with new reseller partners
• Sales Alignment: Establish clear rules of engagement, deal registration processes, and sales-to-channel handoffs to prevent channel conflict and maximize collaborative sales efforts
• Demand Generation: Partner with the EMEA Marketing team to build joint marketing campaigns and demand generation activities that drive pipeline for and with Resellers
• Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps services partners
• Joint Business Planning: Develop and execute joint GTM (Go-to-Market) and business plans with key partners to drive sourced revenue with these partners
• Enablement & Certification: Ensure partners are fully enabled, trained, and certified on the latest Gong platform features, services offerings, and implementation best practices
• Performance Monitoring: Track, analyze, and report on partner performance metrics, including sourced and co-sell revenue, certified consultants, service quality, and customer success outcomes
• Collaboration: Work closely with Gong's Direct Sales, Customer Success, and Professional Services teams to ensure seamless joint engagement and delivery quality