User Researcher, Amber Labs
12 Month FTC
More information about location
IT consulting firm
Open for applications
IT consulting firm
21-100 employees
Open for applications
More information about location
21-100 employees
Company mission
To provide specialist services, automation, accelerators competitively to organisations across EMEA.
Role
Who you are
- Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Sociology)
- Proven experience as a User Researcher in a public sector context
- Familiarity with GDS standards and experience guiding services through assessments
- Excellent communication and collaboration skills
- Strong problem-solving abilities and a proactive approach to user-centred design
What the job involves
- Understanding and representing the voice of the user throughout the product development lifecycle
- Guiding digital services through Government Digital Service (GDS) assessments, taking services from Discovery, Alpha, Beta to Live
- Approaching user engagement from a design-led perspective, contrasting with a traditional requirements/business analysis approach
- Working in multidisciplinary teams, collaborating effectively with Product Managers, Content Designers, and Interaction Designers
- Integrating user research insights into the product development process
- Analysing and synthesising research data to provide clear findings that inform decision-making
- Involving colleagues in the analysis and synthesis process, fostering consensus and challenging assumptions
- Understanding of the diversity of users within the public sector and a commitment to inclusive research practices
- Including users from various backgrounds and abilities in research activities to ensure the delivery of accessible services
- Select and apply appropriate research methods based on the product life cycle and specific project requirements
Application process
- Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary
Our take
The future is data. Yet, companies are not equipped with the knowledge and tools to effectively navigate this transition. After realising that many organisations require support on their data maturity journey, Amber Labs was founded to mature a business' capability in the cloud.
The company is made up of highly skilled consultants and technologists to create an IT consulting firm that specialises in the evolution of Data Engineering, Cloud, and Analytics. Amber Labs has a strong founding team and several rounds of seed funding, hence it will be interesting to see whether its approaches can successfully deliver value from client’s data.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Join a rapidly expanding startup where personal growth is a part of our DNA
- Benefit from a flexible work environment focused on deliverable outcomes
- Receive private medical insurance through Aviva
- Enjoy the benefits of a company pension plan through Nest
- 25 days of annual leave plus UK bank holidays
- Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources
- Participate in a generous employee referral program
- A highly collaborative and collegial environment with opportunities for career advancement
- Be encouraged to take bold steps and embrace a mindset of experimentation
- Choose your preferred device, PC or Mac
Company values
- Prioritise internal culture and customer success
- A narrow focus into our three key domains and capabilities
- A collaborative approach through every interaction internally and externally
- Innovation and Research & Development is a priority
Company HQ
Holborn, London, UK
Articles
Leadership
Sebastien Payet
(CEO)Previously served as Public Sector Lead for Agile Solutions and as an Account Director of Financial Services for GBGroup.
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