Technical Application Specialist, Lloyds
Agentic AI
£72.7-80.8k
+ An annual performance-related bonus + Share schemes including free shares
2+ days a week in office
Retail and commercial bank
Open for applications
Retail and commercial bank
1001+ employees
Open for applications
£72.7-80.8k
+ An annual performance-related bonus + Share schemes including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Deep technical proficiency in Power Automate and Blue Prism, leveraging traditional RPA features alongside their newer AI and agent-building modules
- A proven ability to analyse business processes and identify the correct application of rigid rule-based bots versus adaptive AI agents, supported by a clear commercial and technical rationale
- Practical experience building workflows involving agent memory, tool-calling, and prompt engineering to handle complex reasoning and unstructured inputs
- The skill to collaborate directly with business users, understand their operational bottlenecks, and design solutions that directly improve their workflows
- A strong understanding of how to structure data for automation and monitor for logic drift in probabilistic systems to ensure long-term solution accuracy
- An engineering-focused mindset and experience with modern languages - ideally Python - will further strengthen your impact in this role
What the job involves
- Lead the technical evolution of our process automation strategy within a hub and spoke delivery model. You will act as a consultant and creator, bridging the gap between stable, rule-based RPA and flexible, agentic workflows
- Success in this role requires a strong analytical mindset to intuitively determine when a process demands the deterministic precision of traditional RPA and when it benefits from the cognitive reasoning of an AI agent
- Using advanced Blue Prism and Power Automate capabilities, you will design and deploy solutions that tangibly augment business unit operations and solve complex operational challenges
- Evaluate business requirements to determine the most effective architecture. Select the appropriate approach from deterministic RPA, probabilistic AI agents, or a hybrid model
- Design and build automations that integrate traditional bot execution with agentic reasoning to solve multi-layered operational problems
- Utilise Large Language Models and orchestration tools to build agents capable of managing unstructured data and making informed decisions within defined guardrails
- Ensure core rule-based automations remain robust, efficient, and aligned with the standards set by the Centre of Excellence
- Partner with stakeholders to identify high-impact automation opportunities and translate complex technical options into clear business benefits
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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