Tusker Customer Service Fleet Advisor, Lloyds
12 Month Fixed Term Contract
£31.4-33k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2-5 days a week in office (Watford, UK)
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£31.4-33k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2-5 days a week in office (Watford, UK)
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Salesforce is desirable but not essential
- Strong IT skills – Word and Excel
- High attention to detail
- Excellent verbal and written communication skills in a polite and professional manner
What the job involves
- Working within the Customer Service Team and in providing admin support in life vehicle management to help with administrating vehicle records, and updating internal and external suppliers
- Provide exceptional customer service and build relationships with SAFO to ensure processes are working and developing and also cover the RFL process
- Owns any interaction via telephone/ emails through to completion, proactively chasing responses internally and externally where needed to complete tasks with V5 administration, managing untaxed and SORN vehicles, dealing with fines, DVLA queries and debt recovery
- Managing internal and external systems, and ensure high attention to detail in keeping information accurate and up to date and compiling reports to agreed to deadlines
- Ensuring all amendments are captured and feed back to the Fleet admin supervisor
- Manages self with strong organisational and time management skills, but also able to work as part of a team
Application process
- End Date: Monday 12 October 2026
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
Share this job
View 18 more jobs at Lloyds