User Experience Designer, Samba TV

• This role requires a deep understanding of UX principles, interaction design, visual design, and a proven ability to lead the design of complex platforms
• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field
• 5+ years of experience in User Experience Design, with a strong portfolio showcasing your work on complex web platforms
• Proven experience in leading the UX strategy and design for a unified platform experience across multiple applications
• Deep understanding of user-centered design principles, interaction design, and information architecture
• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Strong understanding of usability testing methodologies and the ability to translate research findings into actionable design improvements
• Excellent communication, collaboration, and presentation skills, with the ability to effectively articulate design rationale to both technical and non-technical audiences
• Experience working in an Agile development environment
• A strong portfolio demonstrating a track record of delivering impactful and user-friendly design solutions
• Experience with developing user roles and permissions within a platform
• Experience designing for both internal and external users is highly desirable

Desirable

• Samba TV is seeking a highly skilled and visionary User Experience (UX) Designer to spearhead the next phase of development for our Bridge platform
• This pivotal role will be responsible for leading the design and user experience strategy for Bridge, with a critical focus on unifying the management and use of all Samba TV applications within a cohesive and intuitive user interface
• You will champion a user-centered design approach, working closely with product management, engineering, and other stakeholders to create seamless and efficient experiences for both internal Samba teams and external clients and partners
• You will be instrumental in reimagining the user experience across our product suite, including integrating new functionalities and ensuring a consistent and branded experience as Samba evolves
• Lead the user experience vision and strategy for the Samba TV Bridge platform, ensuring alignment with business goals and user needs
• Drive the end-to-end design process, including user research, information architecture, wireframing, prototyping, and visual design for new and existing features within the Bridge platform
• Lead the effort to unify the user interface and user experience across all Samba TV applications within the Bridge platform, creating a consistent and intuitive user journey for both internal and external users
• Collaborate closely with Product Management to define product requirements and translate them into user-centric design solutions
• Work in partnership with engineering teams to ensure the feasibility and effective implementation of design specifications
• Conduct user research and usability testing to gather insights and validate design decisions, continuously iterating to improve the user experience
• Partner with the Creative Director to align product UI and UX with our established brand identity, marketing and creative design systems
• Develop and maintain product design systems and UI guidelines to ensure consistency and scalability across the Bridge platform and other applications
• Lead the refactoring of existing UIs, such as the Semasio front-end, through the Bridge platform to achieve a unified experience
• Define and implement KPIs related to user experience, such as log-ins, page views, retention rate, bounce rate, task success rate, and user error rate, to measure the effectiveness of design efforts
• Advocate for the user throughout the product development lifecycle, ensuring user needs are at the forefront of all design decisions
• Stay abreast of industry trends and best practices in UX design, tools, and methodologies
• Potentially lead and mentor other UX designers as the team grows
• Contribute to the creation of a Product Advisory Board to gather external user feedback and drive feature prioritization